Operational Competency Manager

KiwiRail; Palmerston North; Hybrid; NZD 80,000 - 100,000; Full time

Job summary

A leading rail transport company is seeking an Operational Competency Manager to enhance safety standards across its maintenance teams. The role involves mentoring key personnel, conducting audits and mastery tests, and ensuring compliance with safety regulations. Ideal candidates will have strong communication skills and extensive experience in the rail or heavy industrial environment. Opportunities for growth and a competitive benefits package are offered.

Benefits

Competitive salary and benefits

Training and development opportunities

Influencing operational safety

Qualifications

• 5+ years' experience in a rail or heavy industrial environment.
• Ability to coach, mentor, and influence others.
• Valid Full Class 1 Driver Licence.

Responsibilities

• Support maintenance teams on safe practices with rail vehicles.
• Mentor safety observation assessors and operators.
• Conduct mastery tests and lead audits.

Skills

Safety focus

Communication skills

Mentoring

Knowledge of operating rules

Flexibility

Education

Level 5 Mechanical Engineering qualification

Tools

Operating licences for shunting and driving

Job description

Position Description

• Position can be based in Auckland, Wellington, Christchurch, or Palmerston North (Regular Travel is Required)
• Career development and growth opportunities
• Permanent Position - 40 Hours per week (Monday – Friday)

About us

He kōrero mō mātou | About us:

At KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly. Our mission, "Stronger Connections, Better New Zealand," highlights our dedication to sustainability and community well-being.

Our people make KiwiRail exceptional. By fostering a diverse, inclusive, and supportive workplace, we empower everyone to contribute their best. If you’re passionate about innovation and safety, we’d love to welcome you aboard.

About the role

We have an opportunity for an Operational Competency Manager to join the RSAS Quality and Compliance team. In this role, you’ll support maintenance teams nationwide to apply safe practices when working with rail vehicles and energy sources.

You’ll mentor minders, safety observation assessors, and operators. You’ll also conduct mastery tests, lead audits, and investigate incidents, helping our frontline teams improve their skills and keep safety front of mind. Your work will ensure RSAS continues to meet regulatory obligations and operates within KiwiRail’s safety framework.

This role can be based in Auckland, Wellington, Christchurch, or Palmerston North, and requires travel across the network.

What you will bring

You’ll be someone who leads by example, with a strong focus on safety and continuous improvement. You will bring:

• Passion and pride in safe, efficient operations
• Excellent communication and relationship-building skills
• The ability to coach, mentor, and influence others
• Knowledge of operating rules and procedures
• Flexibility to work independently and manage competing priorities
• A valid Full Class 1 Driver Licence

It would also be great if you have:

• Current operating licences for shunting and driving
• Experience in coaching, mentoring, or auditing
• A Level 5 Mechanical Engineering qualification (or equivalent)
• 5+ years’ experience in a rail or heavy industrial environment
• Experience in depot track protection and lockout/isolation
• A background in coaching, mentoring, or auditing within rail or heavy industry

Nōu te rourou | What’s in it for you

At KiwiRail, you’ll be part of a supportive and inclusive workplace where your contribution makes a difference.

We offer:

• A competitive salary and benefits package
• Training and development opportunities to support your career growth
• The chance to influence operational safety across the country
• The satisfaction of helping teams work safely and confidently every day

Kua rite, kia rite | Ready to make a difference?

Rā aukati | Applications close: 24 October 2025, unless filled sooner

Successful candidates must pass a pre-employment medical and drug screen. You must hold NZ residency or citizenship to apply.