Operational Competency Manager

KiwiRail Freight; Auckland; Hybrid; NZD 80,000 - 100,000; Full time

Job summary

A prominent rail organization is seeking an Operational Competency Manager to ensure safe practices among maintenance teams across New Zealand. The successful candidate will possess strong safety focus, excellent communication skills, and experience in mentoring others. This role offers a competitive salary and opportunities for professional development in a supportive environment.

Benefits

Competitive salary and benefits package

Training and development opportunities

Influence operational safety

Qualifications

• Must hold a valid Full Class 1 Driver Licence.
• Experience in coaching, mentoring, or auditing is desirable.
• 5+ years’ experience in a rail or heavy industrial environment is preferred.

Responsibilities

• Support maintenance teams to apply safe practices.
• Conduct mastery tests and audits.
• Mentor assessors and operators in safe operations.

Skills

Safety focus

Excellent communication

Coaching and mentoring

Knowledge of operating rules

Flexibility to manage priorities

Education

Level 5 Mechanical Engineering qualification or equivalent

Job description

• Position can be based in Auckland, Wellington, Christchurch, or Palmerston North (Regular Travel is Required)
• Career development and growth opportunities

At KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly. Our mission, "Stronger Connections, Better New Zealand," highlights our dedication to sustainability and community well-being.

Our people make KiwiRail exceptional. By fostering a diverse, inclusive, and supportive workplace, we empower everyone to contribute their best. If you’re passionate about innovation and safety, we’d love to welcome you aboard.

Job Opportunity

We have an opportunity for an Operational Competency Manager to join the RSAS Quality and Compliance team. In this role, you’ll support maintenance teams nationwide to apply safe practices when working with rail vehicles and energy sources.

You’ll mentor minders, safety observation assessors, and operators. You’ll also conduct mastery tests, lead audits, and investigate incidents, helping our frontline teams improve their skills and keep safety front of mind. Your work will ensure RSAS continues to meet regulatory obligations and operates within KiwiRail’s safety framework.

This role can be based in Auckland, Wellington, Christchurch, or Palmerston North, and requires travel across the network.

Responsibilities and Requirements

You’ll be someone who leads by example, with a strong focus on safety and continuous improvement. You will bring:

• Passion and pride in safe, efficient operations
• Excellent communication and relationship-building skills
• The ability to coach, mentor, and influence others
• Knowledge of operating rules and procedures
• Flexibility to work independently and manage competing priorities
• A valid Full Class 1 Driver Licence

It would also be great if you have:

• Current operating licences for shunting and driving
• Experience in coaching, mentoring, or auditing
• A Level 5 Mechanical Engineering qualification (or equivalent)
• 5+ years’ experience in a rail or heavy industrial environment
• Experience in depot track protection and lockout/isolation
• A background in coaching, mentoring, or auditing within rail or heavy industry

What’s in it for you:

At KiwiRail, you’ll be part of a supportive and inclusive workplace where your contribution makes a difference.

We offer:

• A competitive salary and benefits package
• Training and development opportunities to support your career growth
• The chance to influence operational safety across the country
• The satisfaction of helping teams work safely and confidently every day

Successful candidates must pass a pre-employment medical and drug screen. You must hold NZ residency or citizenship to apply.

We are an equal opportunities employer and welcome applications from all qualified candidates.