Onsite Technical Site Lead

Merck Gruppe - MSD Sharp & Dohme; Upper Hutt; On-site; NZD 120,000 - 160,000; Full time

Job summary

Merck Gruppe - MSD Sharp & Dohme in Upper Hutt, Wellington, New Zealand is seeking an Onsite Technical Site Lead for a permanent, full-time position. You will be the site lead for Global End User Services within IT, providing end-user support and managing local IT infrastructure.

You will act as the technical focal point for the site, leading infrastructure-related work, supporting service delivery, and ensuring systems, processes, and vendor services remain aligned to business, quality, and

Responsibilities

• Act as the site lead for Global End User Services within IT.
• Provide end-user support and manage local IT infrastructure.
• Lead infrastructure-related work and support service delivery.

Job description

Location Upper Hutt, Wellington, New Zealand Job Type Full time

Job Description

Onsite Technical Site Lead

Permanent, full-time role with competitive remuneration and benefits

Location:

Onsite role, Upper Hutt, Wellington, New Zealand

Career growth:

Expand your expertise in a global IT environment

Professional development:

Gain leadership and technical experience in a dynamic role

As theOnsite Technical Site Lead, you will act as the site lead forGlobal End User Serviceswithin IT, providing end-user support and managing local IT infrastructure. You will be the technical focal point for the site, leading infrastructure-related work, supporting service delivery, and ensuring systems, processes, and vendor services remain aligned to business, quality, and compliance requirements.

You will be accountable for service delivery, technical leadership, project execution, local IT asset management, and the site departmental budget. You will also support business continuity by diagnosing and resolving complex technical issues, acting as a consultant between IT teams, business users, management, and vendors, and helping to maintain infrastructure in an audit-ready state acrossEHS, Financial, and GxPrequirements.

You will support and improve end-user computing and infrastructure operations, deliver local technology