Online Fulfillment Specialist — Pick, Pack & Help Customers

Woolworths Group; Morrinsville; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Everyday Rewards team card

Banking and insurance discounts

Global and local career opportunities

Job summary

Woolworths Group in New Zealand seeks a hands-on Team Member to pick and pack online orders accurately, efficiently and safely. You will communicate with other departments about substitutions or stock issues while maintaining a customer-first mindset and a positive health-and-safety attitude.

The role supports our online customers and our team, offering a friendly work environment with opportunities for career growth across Woolworths Group.

Qualifications

• Understands good customer service.
• Help us make customer first decisions aligned to our processes and systems
• Work well within our team and communicate effectively
• A willingness to work on your feet for the duration of your shift
• Most important a friendly smile and welcoming attitude

Responsibilities

• Picking and packing orders accurately, efficiently and safely for our online customers.
• Communicating with other departments regarding any out of stocks, substitutions and other enquiries relating to online customer enquiries
• Demonstrating a positive attitude towards Health and Safety for yourself and others around you

Skills

Customer service

Teamwork

Communication

Flexibility

Positive attitude

Job description

Woolworths Group in New Zealand seeks a hands-on Team Member to pick and pack online orders accurately, efficiently and safely. You will communicate with other departments about substitutions or stock issues while maintaining a customer-first mindset and a positive health-and-safety attitude.

The role supports our online customers and our team, offering a friendly work environment with opportunities for career growth across Woolworths Group.