Online Assistant

Woolworths Group; Dunedin; On-site; NZD 30,000 - 60,000; Full time

Job summary

A leading supermarket chain in Dunedin is seeking team members to pick and pack online orders accurately and efficiently. Candidates must demonstrate strong customer service skills, effective communication, and a positive attitude towards health and safety. This role involves being on your feet for the duration of shifts and contributing to a supportive team environment. The company offers various benefits including discounts and opportunities for career development.

Benefits

Everyday Rewards team card

Banking and insurance discounts

Global and local career opportunities

Qualifications

• Understanding of good customer service principles.
• Ability to make customer-first decisions.
• Effective communication skills within a team.
• Willingness to work on feet for the duration of the shift.
• Possessing a friendly demeanor.

Responsibilities

• Pick and pack orders accurately and efficiently.
• Communicate with departments about stock status.
• Demonstrate a positive attitude towards Health and Safety.

Skills

Customer service understanding

Effective communication

Teamwork

Positive attitude towards Health and Safety

Willingness to work on feet

Friendly smile and welcoming attitude

Job description

Roster options

• Roster option 1: Start day End day Start time End time Tuesday Tuesday 5:00 AM 9:00 AM Saturday Saturday 5:00 AM 10:00 AM Sunday Sunday 5:00 AM 11:00 AM
• Roster option 2: Start day End day Start time End time Monday Monday 3:00 PM 9:00 PM Tuesday Tuesday 1:00 PM 9:30 PM Saturday Saturday 2:00 PM 6:00 PM Sunday Sunday 1:00 PM 9:30 PM

About the Role | Mō te Tūranga

• Picking and packing orders accurately, efficiently and safely for our online customers
• Communicating with other departments regarding any out of stocks, substitutions and other enquiries relating to online customer enquiries
• Demonstrating a positive attitude towards Health and Safety for yourself and others around you

About You | Mōu

• Understands good customer service.
• Help us make customer first decisions aligned to our processes and systems
• Work well within our team and communicate effectively
• A willingness to work on your feet for the duration of your shift
• Most important a friendly smile and welcoming attitude

Our Benefits | To Tatou Painga

• Everyday Rewards team card, providing a range of benefits including discounts and bonus points for groceries and discounted online shopping delivery.
• Banking and insurance (health, life etc) discounts
• Global and local career opportunities

Endless possibilities with Woolworths Group

We\'re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs Woolworths Group

We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.

We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process.

Discover more opportunities with Woolworths Group