NZ Sales Associate - Premium

Mountain Warehouse; Rotorua; On-site; NZD 60,000 - 80,000; Part time

Job summary

A retail company in Rotorua seeks a Sales Associate to ensure operational excellence and customer engagement. Responsibilities include fostering teamwork, processing transactions, and representing the brand positively. Ideal candidates are passionate about retail, committed to customer service, and possess excellent communication skills. Benefits include bonuses and discounts.

Benefits

Monthly Bonus Scheme

50% Colleague Discount

Up to 20 days of annual leave

Generous Colleague Referral Incentive

Length of service awards

Qualifications

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

Responsibilities

• Work harmoniously with colleagues, foster teamwork and community.
• Assist in day-to-day store operations, ensuring policy compliance.
• Build strong connections with customers and engage with their needs.
• Work with the team to meet and exceed sales targets.

Skills

Customer service commitment

Passion for retail

Excellent communication

Energetic and driven

Team player

Job description

Application Deadline: 17 October 2025

Department: New Zealand Retail

Location: Rotorua (NRO)

Compensation: $24.00 - $25.00 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Associate, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Responsibilities

• Team Collaboration: Work harmoniously with your colleagues, fostering an inclusive and supportive team environment. Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals. Share knowledge and skills to support and train both new and existing team members.
• Operational Excellence: Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures. Accurately process transactions, handling various payment methods with efficiency. Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked. Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice. Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
• Customer Engagement: Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions. Address customer inquiries and concerns promptly and professionally, ensuring a positive experience. Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
• Sales & Performance: Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace. Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We would love to meet someone who is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What\'s in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• You are entitled to up to 20 days of annual leave per year based on a 5-day work week.
• Generous Colleague Referral Incentive
• A stable, successful and supported environment
• Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change! INDNZ