Night Host / Housekeeper

Hakalodge; Wellington; Hybrid; NZD 35,000 - 52,000; Full time

Job summary

Haka House Hostels is seeking a Night Host / Housekeeper to join our vibrant hostel team in Wellington. This role blends guest hosting with housekeeping to ensure an exceptional guest experience during evening and overnight hours.

The successful candidate will work on a rotating roster that includes late and night shifts, welcoming travellers, assisting guests after hours, and preparing the property for the next day. A passion for travel and a can-do attitude are essential.

Qualifications

• Proven ability to manage time efficiently in a fast-paced environment.
• Strong communication with guests and team members.
• Attention to detail to maintain cleanliness and safety standards.
• Ability to work independently while staying aligned with the team.
• Focus on guest satisfaction and high service levels.

Responsibilities

• Host guests during evening and overnight hours, ensuring a welcoming atmosphere.
• Carry out housekeeping tasks and prep common areas and rooms for the day ahead.
• Handle guest inquiries and requests during night shifts with courtesy and efficiency.
• Maintain cleanliness and safety standards across the hostel while on duty.

Skills

Time management

Communication skills

Detail-oriented

Independent worker

Guest service orientation

Job description

Lovetravel, people, and creating unforgettable experiences? Join the award-winningHaka House Hostels team as a Night Host / Housekeeper and help bring ourvibrant, welcoming vibe to life during the evening and overnight hours.

Advert

Are you passionate about creating unforgettable guestexperiences? Do you have a keen eye for detail and enjoy working in a vibrant,people-focused environment? Haka House Hostels is on the lookout for anenthusiastic Night Host / Housekeeper to join our awesome team!

This unique role combines guest hosting and housekeepingresponsibilities, helping ensure our guests have an exceptional experiencewhile maintaining the high standards our properties are known for. Whetherwelcoming late arrivals, assisting guests throughout the evening, or preparingthe property for the day ahead, you'll play an important role in keeping thingsrunning smoothly.

This position operates on a rotating roster and includes LateShifts, and Night Shifts.

If you're a night owl who enjoys working independently whilestill being part of a supportive team, we'd love to hear from you.

About Us

Haka House Hostels is a multi-award-winning group ofbackpacker hostels, proudly leading the way in New Zealand's hostel scene.We're all about warm welcomes, top-tier service, and creating a home away fromhome for every traveller who walks through our doors.

Our properties set the standard for backpackeraccommodation, and it's our passionate, enthusiastic, and intuitive team thatbrings the Haka House vibe to life every day.

What We're Looking For

We're after someone who:

• Brings positive energy and a can-do attitude(experience in hostels or hotels is a bonus, but not essential!)
• Has excellent time management and communicationskills
• Is passionate about travel and Aotearoa
• Has a sharp eye for detail and takes pride intheir work
• Is comfortable working independently andconfidently handling guest enquiries during evening and overnight hours
• Can work evenings, nights, and weekends on arotating roster
• Holds a valid New Zealand Passport, Resident Visa,or current New Zealand Work Visa

What You'll Get

• Opportunities to grow in a dynamic, fast-pacedenvironment
• Access to wellbeing support via our dedicatedapp
• A supportive, fun, and inclusive team culture
• The chance to work with travellers from aroundthe world and be part of New Zealand's leading hostel brand