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A leading tech company in New Zealand is seeking a Support Engineer to enhance support for a major IoT network. The role involves troubleshooting network-related issues, managing support tickets, and ensuring high levels of reliability and performance. Ideal candidates enjoy problem-solving, learning new technologies, and collaborating across teams.
At Halter, we’re building more than software — we’re transforming the way the world farms. Our smart collars let farmers monitor and care for their cattle through deep integrations and insights. The Network Team powers one of New Zealand’s largest private IoT networks with over 300,000 connected devices.
We’re seeking a Support Engineer to manage and improve support for all network-related issues. You will be the first point of contact for tickets related to connectivity, reliability, and performance, and play a key role in quick issue resolution, often before they impact customers.
We believe in-person connections foster growth, learning, and meaningful relationships. Our office-first culture means working from the office daily as default, with flexibility when needed. Our high-trust environment encourages collaboration, innovation, and continuous learning, making our work enjoyable and impactful.
Halter aims to enable farmers to run productive and sustainable operations. Our technology allows cattle to move naturally, revolutionizing grazing and industry practices. We’re solving challenging problems within a talented, high-performance culture, backed by Tier 1 investors like Bessemer Venture Partners, DCVC, and others. Learn more on our careers website, LinkedIn, and Instagram.
Halter values diversity and inclusion. If you meet most of the requirements but not all, we encourage you to apply anyway. Send your cover letter and CV explaining why you’re excited about the role. Check out our careers page and follow us on LinkedIn and Instagram.