National Channel Manager - Retail

ASSA ABLOY; Auckland; On-site; NZD 120,000 - 160,000; Full time

Job summary

ASSA ABLOY is seeking a Retail Channel Manager to lead strategic relationships with major retail customers and drive growth across New Zealand’s retail channel. This onsite role in Albany requires travel across the country to support customer relationships and sales priorities.

You’ll work with Sales, Marketing, Product Management, Supply Chain and Finance to develop plans that grow sales, market share and category performance, including ranging, pricing, promotions and distribution.

Qualifications

• Experience leading national retail account strategies.
• Strong category management and shopper insights.
• Advanced commercial analytics using sales and margins.
• Experience negotiating with retail customers.
• Experience in hardware or related retail categories.

Responsibilities

• Lead national retail account strategies to deliver profitable sales, volume and category growth.
• Develop customer business plans covering ranging, pricing, promotions, innovation and distribution.
• Build trusted relationships with category managers, buyers and senior retail stakeholders.
• Drive category growth through data‑led insights, commercial analysis and strategic recommendations.
• Negotiate commercial agreements, ranging, pricing and promotional outcomes with retail customers.
• Identify and commercialise product, range and innovation opportunities across the retail channel.
• Partner with internal teams to improve forecasting, supply performance, product launches and customer outcomes.
• Lead, coach and develop team members while fostering an inclusive and accountable culture.
• Monitor market trends, competitor activity and customer performance to identify growth opportunities.

Job description

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Make a bigger impact across New Zealand's retail market.

Help shape the future of retail growth across New Zealand. As our Retail Channel Manager, you'll lead key retail partnerships, drive category performance and deliver commercial growth across a portfolio of trusted brands. Working with major retail customers and cross-functional teams, you'll influence ranging, pricing, innovation and go-to-market strategies while making a visible impact on business results. Join ASSA ABLOY and be part of a global leader in access solutions trusted by customers around the world.

About Us

ASSA ABLOY is the global leader in access solutions, trusted in over 70 countries to deliver smart, secure and seamless experiences. Across New Zealand, our portfolio includes recognised brands such as Yale, Whitco and ABLOY, trusted across homes, businesses and public spaces. From advanced digital locking solutions to high-performance door and window hardware, our locally supported and globally backed products help set the benchmark for innovation, reliability and performance.

About the Role

As Retail Channel Manager, you'll drive profitable growth across ASSA ABLOY's retail channel by leading strategic relationships with key customers and developing plans that grow sales, market share and category performance. Working closely with stakeholders across Sales, Marketing, Product Management, Supply Chain, Finance and Operations, you'll identify commercial opportunities, support successful product launches, influence category strategy.

What You'll Be Responsible For

In this role, you'll help drive sustainable growth and strengthen ASSA ABLOY's retail market position by:

• Lead national retail account strategies that deliver profitable sales, volume and category growth.
• Develop and execute customer business plans covering ranging, pricing, promotions, innovation and distribution.
• Build trusted relationships with category managers, buyers and senior retail stakeholders.
• Drive category growth through data-led insights, commercial analysis and strategic recommendations.
• Negotiate commercial agreements, ranging decisions, promotional activity and trading terms.
• Identify and commercialise product, range and innovation opportunities across the retail channel.
• Partner with internal teams to improve forecasting, supply performance, product launches and customer outcomes.
• Lead, coach and develop team members while fostering an inclusive and accountable culture.
• Monitor market trends, competitor activity and customer performance to identify growth opportunities.

Location & Working Arrangements

This role is based onsite in Albany and includes regular travel across New Zealand to support customer relationships, store execution, team leadership and business priorities.

About You

You're a commercially minded retail professional who understands how to grow both customer relationships and categories. You use data and insight to identify opportunities, influence decisions and deliver measurable results. You're comfortable working with senior stakeholders, balancing strategic thinking with strong execution, and bringing people together around a common goal. You enjoy developing others, collaborating across functions and turning ideas into practical commercial outcomes.

Skills & Experience

• Demonstrated success managing major retail or big-box retail accounts and delivering profitable growth.
• Strong category management capability including category reviews, ranging, shopper insights and new product development.
• Advanced commercial and analytical skills with experience using sales, margin, distribution and performance data to drive decisions.
• Proven experience developing and executing joint business plans, pricing strategies and growth initiatives.
• Experience negotiating commercial agreements, ranging, pricing and promotional outcomes with retail customers.
• Experience within hardware, building products, consumer durable goods or related retail categories.
• Business qualification, tertiary degree or equivalent relevant experience.
• Experience using CRM, analytics and retail reporting tools.

Why Join Us

At ASSA ABLOY, you'll have the opportunity to contribute to a business that is shaping the future of access solutions while working alongside experienced professionals across New Zealand and globally.

• Work with industry-leading brands including Yale and ABLOY.
• Be part of a global organisation operating in more than 70 countries.
• Lead strategic national retail partnerships and growth initiatives.
• Collaborate with experienced teams across multiple business functions.
• Contribute to meaningful commercial outcomes that directly impact business performance.

Diversity, Equity & Inclusion

At ASSA ABLOY, we're committed to creating an inclusive workplace where everyone feels valued, respected and supported. We welcome applications from people of all backgrounds, experiences and perspectives. If you require reasonable adjustments at any stage of the recruitment process, please let us know and we'll work with you to support your participation.

Please note that only applicants with current New Zealand working rights will be considered for this opportunity.

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.