Merchandise Coordinator: Drive Retail & Online Growth

JB Hi-Fi & The Good Guys; Auckland; Hybrid; NZD 50,000 - 70,000; Full time

Benefits offered by this job

Discounts across JB Hi-Fi Group

Hybrid working options

Training and development programs

Employee Assistance Program (EAP)

Parental leave

Job summary

JB Hi-Fi is seeking a Merchandise Coordinator to join our team in New Zealand. You will drive merchandising excellence, ensure policy adherence, and maximise efficiency while supporting both instore and online customers.

You will coordinate daily merchandising tasks, planners, and new product initiatives, contributing to brand presentation and customer experience. A flexible, hybrid working arrangement is available for eligible roles.

Qualifications

• Love working in a casual, fun atmosphere.
• Thrive in retail and leverage knowledge of merchandise or operations.
• Result-driven with a focus on delivering the best customer outcomes.
• Strong multi-tasking and keen eye for detail.

Responsibilities

• Collaborate to deliver a positive experience for instore and online customers and resolve queries and complaints.
• Coordinate day-to-day merchandising tasks, planners, set-up guides and new product initiatives.
• Contribute to the JB Hi-Fi brand and store experience through merchandising, in-store marketing and presentation.
• Build and maintain effective working relationships with internal and external stakeholders.

Skills

Retail merchandising

Customer outcomes

Multi-tasking

Attention to detail

Job description

JB Hi-Fi is seeking a Merchandise Coordinator to join our team in New Zealand. You will drive merchandising excellence, ensure policy adherence, and maximise efficiency while supporting both instore and online customers.

You will coordinate daily merchandising tasks, planners, and new product initiatives, contributing to brand presentation and customer experience. A flexible, hybrid working arrangement is available for eligible roles.