Member Engagement & Communications Lead

Employer Sponsored Jobs; Invercargill City; On-site; NZD 80,000 - 100,000; Full time

Benefits offered by this job

Visa sponsorship

New Zealand AEWV sponsorship

Job summary

BuildRight Construction AU in New Zealand seeks an experienced Member Engagement & Communications Specialist to join a leading member-focused financial organisation in Southland. This role will play a key part in supporting a major digital transformation by delivering engaging communication strategies that keep members informed, connected, and confident throughout the transition.

Working closely with internal teams and stakeholders, you will develop and execute multi-channel communication

Qualifications

• Minimum 5 years in indirect marketing, customer communications, or member engagement.
• Proven experience managing multi-channel campaigns.
• Excellent written and verbal communication skills.

Responsibilities

• Develop and deliver member communication strategies across digital and traditional channels.
• Plan and manage multi-channel engagement and marketing campaigns.
• Create timely and relevant customer communications throughout the member lifecycle.
• Support branch and customer service teams with communication initiatives.
• Monitor campaign performance and member feedback to improve engagement.

Skills

Indirect Marketing

Customer Communications

Stakeholder Management

Campaign Management

CRM

Education

Marketing/Communications degree

Tools

CRM software

Data quality tools

Job description

BuildRight Construction AU in New Zealand seeks an experienced Member Engagement & Communications Specialist to join a leading member-focused financial organisation in Southland. This role will play a key part in supporting a major digital transformation by delivering engaging communication strategies that keep members informed, connected, and confident throughout the transition.

Working closely with internal teams and stakeholders, you will develop and execute multi-channel communication