Mecca Queenstown - Host

Mecca Brands Nz Pty Ltd; Otago; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Generous product discount

Product allowance

Trail period for new hires

Job summary

MECCA Brands NZ is seeking a host in Otago to deliver an outstanding customer experience across MECCA's world-class range. You will be supported by our education team and MECCAversity, with casual and permanent opportunities and regular schedules.

Join a team focused on continuous learning, product knowledge, and delivering results while enjoying generous product discounts and allowances. A 90-day trail period applies for new hires.

Qualifications

• Deliver an exceptional customer experience aligned with MECCA's standards.
• Demonstrate strong knowledge of MECCA hero brands and products.
• Commit to continuous learning and improvement.

Responsibilities

• Deliver an exceptional customer experience and create authentic connections with customers.
• Play a key role in supporting the wider team with on-floor presence and pivot as required.
• Work effectively to support store operations in a safe, compliant, and efficient way.
• Contribute to store performance through excellent customer experience.

Skills

Customer service

Product knowledge

Team player

Job description

Life as a host at MECCA / Te tū hei kaimanaaki ki MECCA

• World-class education: continuous upskilling from brand founders, our education team and MECCAversity
• Work with the latest products from the world's top brands
• Work-life balance; casual and permanent opportunities with regular schedules
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.

If you have never worked for MECCA before, the first 90-days of employment will be subject to a trail period

Day-to-day responsibilities / Ngā kawenga o ia rā

• Delivering an exceptional customer experience and create authentic connections with customers
• Play a key role in supporting the wider team with on-floor presence and ability to pivot as required
• Work effectively as part of the team to support running of the store in a safe, compliant, and efficient way
• Contribute to the overall store performance through providing an excellent customer experience

What success looks like in this role / Ngā āhua o te angitu i tēnei tūranga

• Can confidently deliver an exceptional customer experience in line with MECCA'S customer service standards
• Can demonstrate strong product knowledge for MECCA'S hero brands and products
• Ability to show an active commitment to continuous learning and improvement
• Can work effectively and safely as part of the team to ensure the successful running of the store
• Always upholding the MECCA values

More than makeup / Nui atu i te pani mata

• At MECCA, we're committed to being a force for good - within and beyond the beauty industry. Through our sustainability initiative, MECCA M-PACT, we're transforming our business by building environmental and social sustainability-focused thinking into our operations - from our products and footprint to our brands and suppliers.
• We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.

Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html