Manager, Product Design

Lightspeed Commerce; Auckland; Hybrid; NZD 100,000 - 130,000; Full time

Job summary

A leading tech company in Auckland is seeking a skilled Design Lead to turn complex business goals into actionable design work. You will lead design strategies backed by user insights and evolve design systems while mentoring your team. The ideal candidate has prior experience in leading design teams and a strong grasp of B2B product design. Enjoy a flexible work culture with remote options and genuine career growth opportunities.

Benefits

Flexible work culture

Career growth opportunities

Meaningful impact on merchants' businesses

Agile team environment

Work with skilled engineers

Qualifications

• Prior experience leading design teams, ideally within cross-functional environments.
• Strong understanding of how design, technology, and product development work together.
• Hands-on experience designing for B2B products.

Responsibilities

• Turn complex business goals into actionable design work.
• Lead design strategies based on user insights from data and research.
• Evolve design systems to stay relevant and user-friendly.
• Mentor team members and build a high-performing culture.

Skills

Leading design teams

Understanding design and technology evolution

Designing for B2B products

Design across digital and physical experiences

Excellent communication

Experience with Agile

Familiarity with design tools like Figma

Tools

Figma

Miro

Jira

Job description

What you’ll be doing:

• Turn complex business goals into clear, actionable design work—often spotting problems before they pop up. You’ll apply strategic thinking to identify the right problems to tackle and the best ways to solve them, while exploring AI and new tech to keep our approach fresh and forward-thinking
• Lead design strategies that are backed by real user insights—both from data and research. Working closely with product managers, you’ll help define the right problems and make sure user needs are prioritised
• Take the lead on evolving our design systems to stay relevant and easy to use. Whether you're building prototypes or helping others do the same, you’ll make sure ideas are clearly communicated and grounded in best practices
• Support your team’s growth through mentoring and clear development paths, while building a positive, high-performing culture. You'll keep projects moving, manage team priorities, and put the right processes in place to help everyone do their best work together

What you need to bring:

• Prior experience leading design teams, ideally within cross-functional environments
• A strong understanding of how design, technology, and product development evolve and work together
• Hands-on experience designing for B2B products, with a deep understanding of service design and efficient design processes
• Comfortable designing across both digital and physical experiences
• Excellent communicator who can clearly explain design decisions
• Experienced with Agile, design sprints, and tools like Jira
• Confident using tools like Figma, Miro, and the Google Suite for collaboration and prototyping

Benefits

• Lots of autonomy, flexible work culture with the option of working remotely or from one of our offices
• Genuine career growth opportunities within a company that's expanding
• Make a meaningful impact by helping merchants grow their businesses through creating or improving products and addressing customer feedback
• Be part of a team large enough for growth yet agile enough for real impact
• Work on high-traffic products with a global user base
• Opportunity to work alongside other highly skilled engineers, learn and expand your skill set, forge relationships and contribute to an inclusive Lightspeed culture

Notes: This description focuses on role responsibilities, requirements, and benefits. Certain recruitment boilerplate and application form content has been removed to ensure clarity and focus on the job content.