Manager Operations

The Lines Company; Te Kauwhata; On-site; NZD 100,000 - 130,000; Full time

Job summary

The Lines Company seeks an Operations Manager to lead our control room team in ensuring safe and reliable electricity distribution. This pivotal role focuses on incident management, regulatory reporting, and embracing innovative digital transformations in a supportive and values-driven company culture. We offer competitive salaries along with a strong commitment to employee well-being and professional development.

Benefits

Medical and life Insurance

Wellbeing initiatives

Development Opportunities

Additional KiwiSaver after 3 years

Retail Discounts

Qualifications

• Minimum 10 years’ experience in an EDB environment.
• Proven experience in leading and developing talent.
• Flexibility and creativity in problem-solving.

Responsibilities

• Lead control room team and manage SCADA operations.
• Oversee incident response and ensure public safety.
• Develop and implement operating procedures.

Skills

Leadership

Problem-Solving

Communication

Education

EWRB registration

Tools

SCADA systems

MS Word

Excel

PowerPoint

Job description

Introduction: Mō mātou | About Us

At The Lines Company (TLC), we keep the lights on across the King Country—but what we do goes far beyond electricity. It’s about safety, reliability and making a positive impact in the communities we serve. Our people are the heartbeat of our business and we’re proud of the culture we’ve created—values-driven, supportive and future-focused.

Description:

Mō te tūranga | About the Role

The role of the Operations Manager is to ensure the safe, reliable, and efficient distribution of electricity. A key focus is on leading the control room team, managing SCADA and switching operations, overseeing incident response and public safety, and reporting network performance to regulatory bodies. The role also entails driving outage performance management to guarantee compliance, safety, and network reliability.

This position is responsible for leading and submitting reports to the Commerce Commission, developing and implementing operating procedures with regular review as part of NZS 7901 management system and audit program, and will manage and be responsible for the identification and prioritization of emergent works.

While this role is technically focused on BAU the business is going through positive transformation with the implementation of new digital systems which will transform how network control functions are undertaken and an exciting time to join the team at the onset of this program. Emphasis is placed on the ability to successfully lead and develop the capability of your team of Network Controllers with the company values being at the heart of all that you do.

Skills and Experiences:

Nā tāu rourou | What you’ll bring

To be the successful applicant you will need to have, and be able to demonstrate the following:

• EWRB registration together with a minimum of 10 years’ experience in an EDB environment (essential)
• Previous experience with spur lines and back feeds (desirable)
• Minimum 2 years’ experience with SCADA systems (essential)
• Working knowledge of NZS 7901:2008 safety management system
• Experience interacting with regulatory bodies, EDBs, ENA, and Power System Operators
• Proficiency in MS Word, Excel, and PowerPoint
• Proven experience in leading, coaching and developing talent in people (essential)
• Ability to demonstrate a flexible and creative approach to problem-solving, good judgement, and a proactive, positive “can do” attitude
• Proven ability to build relationships that foster trust and open communication, with a collaborative style
• Demonstrable ability to convey written information clearly, concisely, and accurately using appropriate language and tone
• Ability to motivate, organise, and manage workloads to meet timelines for yourself and your people.
  
  
  

He aha tā mātou | What can we offer?

At The Lines Company, we're about more than just keeping the power on in the King Country - it's about caring for our customers and our community.

We are a forward- thinking and values driven company that is committed to creating positive and engaging employee experiences, lifting people’s capability, and ensuring a respectful, diverse and enjoyable workplace. We’ve worked hard to build great teams of people who love coming to work, and in doing so have created a great work culture. Alongside a competitive salary we offer the following benefits:

• Medical and life Insurance
• Wellbeing initiatives that include an annual wellbeing payment and lifestyle days
• Development Opportunities
• Additional KiwiSaver after 3 years
• Retail Discounts
  
  
  

Hiahia? - Interested? Come and join the whanau!

Please note, applications will be reviewed during the advertising period, and advertising may close earlier than the advertised date.

Safety and wellbeing are important to us, so our recruitment process involves a Ministry of Justice criminal history check and a pre-employment medical, alcohol, and drug tests. It is also a requirement that you be a New Zealand citizen or resident or have a valid working visa to apply for this role.