Manager, AML/ CFT Compliance (Fixed Term)

I20 WU Financial Svcs Pty Ltd; Auckland; On-site; NZD 180,000 - 240,000; Full time

Benefits offered by this job

Short-term incentives

KiwiSaver Sponsored Scheme

Paid Time Offs

Life insurance

Global Employee Assistance Programme

Job summary

The Western Union Company in Auckland, New Zealand is seeking an AML/CFT Compliance Manager on a fixed-term basis to lead governance and oversight of NZ regulatory obligations under AML/CFT Act 2009 and sanctions frameworks.

The role supports the Senior Manager, AMLCompliance, coordinating remediation actions, regulatory engagements, and updates to policies and controls. It includes a 12-month contract with potential extension and a possible path to full-time follow-on.

Qualifications

• Minimum 5 years of experience in Compliance, Regulatory Affairs, Risk Management, Legal or Financial Services Governance.
• At least 3 years managing regulatory compliance or governance activities.
• Bachelor's degree in law, Finance, Commerce, Business, Governance, Risk Management or related discipline.
• Compliance certification (preferably CAMS) or postgraduate qualification desirable.

Responsibilities

• Support remediation activities arising from audit findings, including stakeholder coordination, progress tracking, and reporting to the WUIL Board in partnership with the NZMLRO.
• Partner with the NZMLRO to manage responses to regulatory requests from the Department of Internal Affairs, including matters relating to ongoing regulatory reviews.
• Support the NZMLRO in managing regulatory engagements with the New Zealand Police Financial Intelligence Unit (FIU), including responses to information requests and reporting-related changes.
• Drive New Zealand participation in general enhancement initiatives, partnering with offshore Western Union personnel and providing recommendations to enhance the New Zealand AML/CFT Programme.
• Conduct gap assessments and support enhancements to the New Zealand AML/CFT Programme, including the review and update of policies, procedures, and controls.
• Lead the review and enhancement to risk assessments and AML/CFT frameworks, including the Customer Risk Assessment methodology.

Skills

Regulatory compliance

Stakeholder management

Leadership

Regulatory interpretation

Education

Bachelor's degree in law/finance/commerce

CAMS certification (or related governance/risk law qualification)

Job description

Manager, AML/ CFT Compliance (Fixed Term) – Auckland, New Zealand

The AML Compliance Manager is a contract role that will be responsible for the ongoing management, governance and oversight of Western Union’s NewZealand regulatory and policy obligations under the Anti‑Money Laundering & Countering Financing of Terrorism (AML/CFT) Act 2009 and associated sanctions and terrorism financing compliance frameworks (current and expected). The purpose of the role is to support the Senior Manager, AMLCompliance as a ML/TF and sanctions subject matter expert, for the purpose of managing increased activity arising from audit remediation actions, general regulatory engagement, and review of the current NewZealand AML/CFT Programme (policy, procedure and controls). The role protects Western Union NewZealand from AML/CFT and Sanctions‑related regulatory and operational risk while enabling sustainable business growth through a robust and effective compliance framework. This contract role is for twelve (12) month period with option for review and possible extension, depending on the level of regulatory activity present at that time. An opportunity to join Western Union’s Compliance Team on a full‑time basis for a 12‑month period.

Role Responsibilities

• Support remediation activities arising from audit findings, including stakeholder coordination, progress tracking, and reporting to the WUIL Board in partnership with the NZMLRO.
• Partner with the NZMLRO to manage responses to regulatory requests from the Department of Internal Affairs, including matters relating to ongoing regulatory reviews.
• Support the NZMLRO in managing regulatory engagements with the NewZealand Police Financial Intelligence Unit (FIU), including responses to information requests and reporting‑related changes.
• Drive NewZealand participation in general enhancement initiatives, partnering with offshore Western Union personnel and providing recommendations to enhance the NewZealand AML/CFT Programme.
• Conduct gap assessments and support enhancements to the NewZealand AML/CFT Programme, including the review and update of policies, procedures, and controls.
• Lead the review and enhancement to risk assessments and AML/CFT frameworks, including the Customer Risk Assessment methodology.

Western Union Competencies

• Regulatory SME: The role requires subject matter expertise in NewZealand AML/CFT and sanctions legislation and regulations, and practical experience in managing and mitigating AML/CFT risk.
• Customer Focus: The role will partner with offshore Product, Risk, Operations, Legal and Compliance teams to ensure regulatory obligations are appropriately embedded across customer‑facing activities and business processes. Influences customer outcomes through effective governance and regulatory oversight.
• Management & Planning: The role will involve designing, enhancing and maintaining relevant governance frameworks, policies, and compliance programs.
• Business Expertise: The role requires a strong understanding of the remittance industry, regulatory expectations within that space, as well as remittance industry market practices.
• Leadership: The role will lead cross‑functional initiatives and promote compliance culture. The role will lead NewZealand regulatory initiatives across multiple business functions, influence senior stakeholders, provide subject matter expertise, and drive accountability for regulatory obligations.

Core Factors

• Functional Knowledge: The role requires sufficient understanding and expert knowledge of regulatory obligations, governance, and compliance frameworks. Serves as a subject matter expert for NewZealand’s AML/CFT and sanctions/terrorism financing regulatory requirements.
• Area of Impact: Directly impacts regulatory compliance, governance, risk mitigation and operational readiness across multiple business functions.
• Nature of Impact: Exercises substantial independent judgement when interpreting regulatory obligations, assessing compliance impacts and advising business stakeholders on AML/CFT and sanctions/terrorism financing regulatory requirements.
• Problem Solving: Resolves complex regulatory and compliance issues requiring interpretation of legislation, regulatory guidance, risk assessment and practical business solutions. The role will require consideration of information from various internal and external sources.

Role Requirements

• Minimum 5 years of experience within Compliance, Regulatory Affairs, Risk Management, Legal or Financial Services Governance, including at least 3 years managing regulatory compliance and/or governance activities.
• Bachelor's degree in law, Finance, Commerce, Business, Governance, Risk Management or related discipline.
• Qualification in one or more Compliance certification (preferably CAMS), or postgraduate qualification in Governance, Risk or Law is desirable.

Additional Skills Needed

Advanced communication, stakeholder management, influencing, leadership, independent judgement, constructive challengeand problem solving.

Pre‑requisites for Technical Skills

• Advanced Regulatory Compliance Frameworks
• Regulatory Interpretation and Advisory
• Compliance Monitoring and Assurance
• Regulatory Change Management
• Risk Assessment, Controls Design, and Assurance
• Policy and Procedure Development
• Regulatory Reporting

Work Shift

Western Union values in‑person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

Benefits and Other Details

Benefits

• Short‑term incentives, accident and life insurance, and access to best‑in‑class development platforms, to name a few.
• Paid Time Offs
• KiwiSaver Sponsored Scheme
• Global Employee Assistance Programme

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date: 12‑04‑2026

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers. Our talented teams enable us to transform into a digital‑first company, built on the strength of our retail foundation and powered by next‑generation payments. All this with the goal of helping people prosper. Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences. Join us as we go beyond and be part of a team that’s redefining what’s possible.