Major Fill Operations Specialist

Woolworths Group; New Plymouth; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Job summary

Woolworths Group in New Zealand seeks an Operations Leader to oversee store routines, manage stock flow and lead a dynamic team. You will guide on-shift training, ensure compliance with store standards, and drive proactive issue resolution across the swarm and delivery processes.

This role offers opportunities to take on store leadership responsibilities during shifts and to contribute to a culture of collaboration, care, and continuous improvement across the NZ team.

Qualifications

• Strong ability in process excellence and continuous learning.
• Excellent team leadership and coaching capabilities.
• Ability to build collaborative partnerships with functions and stakeholders.
• Experience ensuring compliance within your function and clear communication of standards.

Responsibilities

• Execute Operations & Stock Management: oversee routines, lead the swarm to fill shelves and manage deliveries to standards.
• Team Leadership & Development: lead on-job training and coaching for team members, promote a safe work environment.
• Maintain Store Standards: ensure evening team pack to standards, manage overstocks and shelf presentation.
• Resolve Issues Proactively: escalate process-related issues to the Function Lead for resolution.
• Contribution to Store Leadership: act as Store Manager on shifts and support Better Together initiatives.

Skills

Process excellence

Team leadership

Collaboration

Compliance

Job description

Roster option 1

Start dayEnd dayStart timeEnd timeSundayThursday7:00 PM3:30 AM

• Manage and maintain process flow for an assigned workstream.
• Collaborate closely with your Team Leader and 'swarm' to ensure efficiency.
• Ensure uninterrupted process completion and strict adherence to established guidelines.

Working with Woolworths Supermarkets New Zealand | Te Mahi ki Woolworths Supermarkets New Zealand

With over 185 stores and 20,000 team members across Aotearoa, we've made it our mission to make Kiwi lives a little better every day.

We're friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you'll be working with a business that touches the lives of three million New Zealanders a week.

We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team!

What you'll do | Hei mahi

• Execute Operations & Stock Management: Ensure accurate and timely completion of routines, leading the "swarm" to correctly handle tasks, and overseeing all teams to fill shelves and manage deliveries according to standards.
• Team Leadership & Development: Lead on-job training and coaching for team members, and champion a safe and healthy work environment.
• Maintain Store Standards: Ensure the evening team are filling to correct standards, prioritize shelf-friendly packaging, and manage overstocks effectively.
• Resolve Issues Proactively: Timely elevate process-related issues to the Function Lead for resolution.
• Contribute to Store Leadership: Step up as Acting Store Manager on scheduled shifts and actively participate in "Better Together" connections to foster team collaboration.

What you’ll bring | Hei koha

• Process Excellence & Learning: You demonstrate a strong ability in process excellence and a commitment to continuous learning.
• Collaborative Partnerships: You excel at building and maintaining collaborative partnerships with other functions and stakeholders.
• Effective Team Leadership: You effectively lead teams, delegating tasks, monitoring progress, coaching, providing feedback, and motivating members.
• Compliance Expertise & Communication: You are an expert in compliance within your function and possess exceptional communication skills to clearly articulate tasks and standards.
• Values-Aligned Behavior: Your actions consistently align with company values.
• The ability to work four weekend shifts per month and at least one evening each week.

What you'll experience | Ngā Huanga

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
• Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families.
• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.

Endless possibilities with Woolworths Group | Ko Woolworths Tātou

We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – to create better experiences together for a better tomorrow.

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs Woolworths Group | No Woolworths tātou

We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.

Discover more opportunities with Woolworths Group