Loss Prevention (Security) Officer - The Warehouse, Thames

The Warehouse; Thames; On-site; NZD 50,000 - 65,000; Full time

Job summary

Une grande entreprise de vente au détail en Nouvelle-Zélande recherche un Loss Prevention Officer pour rejoindre son équipe dynamique. Le rôle se concentre sur la prévention du vol et la garantie de la sécurité des employés et des clients. En plus d'un environnement stimulant et d'un soutien à la progression de carrière, l'entreprise offre des avantages attrayants, y compris des congés d'anniversaire et des réductions sur les marques.

Benefits

Accès à des réductions sur nos marques

Congé d'anniversaire

Congé 'Here for Good'

Possibilités d'avancement

Qualifications

• Expérience en service à la clientèle, idéalement dans le commerce de détail ou l'hôtellerie.
• Capacité à rester calme sous pression et à apprendre rapidement.
• Confortable debout pendant de longues périodes.

Responsibilities

• Surveiller les caméras de sécurité.
• Maintenir une présence visible sur le terrain.
• Interagir avec les clients et résoudre leurs préoccupations.
• Télécharger les événements sur notre plateforme de signalement des crimes.

Skills

Communication

Résolution de conflits

Attitude positive

Job description

Company Description

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.

Job Description

Te kaupapa o te tūranga - The purpose of the role.

We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers.

Key Responsibilities:

• Monitor security cameras
• Maintain a visible presence on the shop-floor
• Interact with customers and address their concerns
• Upload events onto our crime reporting platform.
  
  

Hours of work:

• Sunday and Monday: 11:30am - 8pm
  
  

(Some flexibility with start/finish times will be a requirement)

Qualifications

He kōrero mōu ake - About you

Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods.

Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.

Additional Information

Tā Mātou Tāpaetanga – What We Offer

• Team Card: Access to discounts across our brands.
• Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year!
• Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
• Career Progression: an excellent steeping stone into other internal opportunities.
• Plus loads more!
  
  

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