Learning Operations Lead — Fixed Term

Marketplace; Rotorua; Hybrid; NZD 85,000 - 95,000; Full time

Job summary

Fire and Emergency New Zealand is seeking a Team Leader Learning Operations for a fixed-term role in Rotorua. You will oversee the learning and development function, delivery of training, and coordination of regional courses to support community safety outcomes.

The role requires strong leadership, process improvement, and excellent communication, with competence in ICT systems and the MS Office suite. Salary is pro rata, with a 2026/27 timeframe and pro rata terms.

Qualifications

• Strong leadership and coaching abilities.
• Excellent written and verbal communication skills.
• Experience with HR processes and policies.

Responsibilities

• Oversee and optimise the L&D function and training delivery.
• Coordinate logistics for regional courses, exams and programs.
• Ensure compliance with corporate policies and best practices.
• Collaborate with the Learning Operations Manager to align L&D strategies.

Skills

Leadership

Process improvement

Communication

ICT systems

MS Office

HR policies

Tools

MS Office

ICT systems

Job description

Fire and Emergency New Zealand is seeking a Team Leader Learning Operations for a fixed-term role in Rotorua. You will oversee the learning and development function, delivery of training, and coordination of regional courses to support community safety outcomes.

The role requires strong leadership, process improvement, and excellent communication, with competence in ICT systems and the MS Office suite. Salary is pro rata, with a 2026/27 timeframe and pro rata terms.