Learning & Development Consultant

Mercury; Auckland; Hybrid; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Five days extra leave per annum (MyDay

$400 home office setup tax-free

25% off Mercury energy/broadband/mob

Mercury Employee Share Scheme $1,000/年

Discounted health insurance and life &

Well-being programme incl. $100 check‑

Flexible working policy

Job summary

Mercury is seeking a Learning & Development Consultant to translate learning needs into practical, engaging experiences that build capability across our NZ enterprise. You’ll design onboarding pathways, career development and future workforce skills while collaborating with leaders and subject matter experts.

You’ll deliver both in-person and online learning, use Canva and authoring tools, and evaluate outcomes to continuously improve programs within a diverse, inclusive environment.

Qualifications

• At least three years’ experience in learning and development, organisational development, people experience, leadership development, HR or diversity, equity and inclusion.
• Experience designing, developing and implementing learning initiatives, using design tools such as Canva and learning authoring tools.
• Strong facilitation and communication skills, with confidence engaging groups in person and online.
• The ability to build relationships and influence stakeholders at different levels, prioritise needs and deliver practical solutions.
• A relevant tertiary qualification or equivalent knowledge and experience, along with curiosity and a commitment to continuous improvement.

Responsibilities

• Identify capability gaps with leaders and prioritise learning needs.
• Design and develop accessible, digitally enabled learning solutions for onboarding, career pathways and future workforce skills.
• Deliver learning through in-person and online facilitation, toolkits and resources.
• Partner with internal experts and external providers to develop content and build internal facilitation capability.
• Use feedback and data to evaluate outcomes and embed DEIB across initiatives.

Skills

Gap analysis

Curriculum design

Facilitation

Stakeholder mgmt

Change mgmt

Education

Relevant tertiary qualification

Tools

Canva

Learning authoring tools

Job description

Mercury is a bold future-focused organisation, providing energy and telecommunications to more Kiwis than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our purpose. Taking care of tomorrow: connecting people and place today. This pushes us to do all we can to create a better future for our people, our communities, and Aotearoa New Zealand.

Help our people build the skills they need today and prepare for what comes next!

As our Learning & Development Consultant, you’ll turn learning needs into practical, engaging experiences that build capability across Mercury. From onboarding to career pathways and future workforce skills, your work will support our enterprise-wide workforce capability strategy.

Reporting to the Learning & Development Manager within People Experience, you’ll be a key member of our enterprise Learning & Organisational Development team and will work closely with leaders, subject matter experts and L&D experts across the business. This is a hands‑on opportunity to take learning initiatives from understanding the need through to design, delivery and evaluation, with learners at the centre.

Location is flexible, with Auckland, Hamilton or Tauranga preferred. Travel to key sites is required.

Tāu e mahi ai | What you’ll be doing:

• Work with leaders, PX colleagues and business experts to identify capability gaps and prioritise learning needs.
• Design and develop accessible, digitally enabled learning solutions that support onboarding, career pathways and future workforce skills.
• Deliver learning through in-person and online facilitation, toolkits and resources, supported by clear communications and change management.
• Partner with internal experts and external providers to develop content and build internal facilitation capability.
• Use feedback, data and learning measures to evaluate outcomes and improve initiatives, embedding diversity, equity, inclusion and belonging throughout.
• At least three years’ experience in learning and development, organisational development, people experience, leadership development, HR or diversity, equity and inclusion.
• Experience designing, developing and implementing learning initiatives, using design tools such as Canva and learning authoring tools.
• Strong facilitation and communication skills, with confidence engaging groups in person and online.
• The ability to build relationships and influence stakeholders at different levels, prioritise needs and deliver practical solutions.
• A relevant tertiary qualification or equivalent knowledge and experience, along with curiosity and a commitment to continuous improvement.
• Additional 5 days leave per annum (MyDays)
• $400 one off tax-free payment towards setting up your home office
• Offers on electricity and telco - if you're a Mercury customer, you can enjoy 25% off eligible energy, broadband and mobile charges
• Join the Employee Share Scheme where you receive $1,000 of Mercury shares annually with a 3-year period of restriction
• A diverse workplace where your unique abilities and talents will be recognised and encouraged
• Annual salary reviews with excellent parental leave policy, with the option to purchase additional leave
• The opportunities, career paths and facilities associated with working for one of New Zealand's largest multi-utility providers
• Flexible working policy - The autonomy and trust to work flexibly from our purpose-built premises and from home, recognising the value of this flexibility in the modern world
• Discounted health insurance and free life and income insurance
• Excellent well-being programme including up to $100 annual check ups and confidential assistance programme
• Gender affirmation leave and supportive bereavement leave to be taken when you lose anyone close to you, including your pet

Mercury is a learning organisation that is committed to providing you with opportunities to grow and develop that will benefit you now and in the future. Part of your role includes building your skillset and mindset through a variety of ways. We believe this creates an energised, innovative and agile work environment where you will feel valued.

At Mercury, we believe different backgrounds, experiences and capabilities make us stronger. If this role matches your skills and interests, we encourage you to apply, even if you don’t meet every requirement.

The full position description is available on our Career Page. Applications close at 5:00pm on Tuesday, 24th November. We may review applications, begin interviews and close the advertisement before this date, so we encourage you to apply early.