Learning Design Lead

CGR Services; Waikato; Hybrid; NZD 120,000 - 150,000; Full time

Benefits offered by this job

Fair and equitable pay

Health and well-being programs

Work-life balance options (flexible/hy

Employee recognition

Support for community involvement and

Job summary

Fonterra is seeking an experienced Learning Design Lead to shape learning and capability across the Co-op. You will lead a team of learning designers, drive quality and innovation, and coach others to deliver their best work.

This role combines strategic leadership with hands-on design, partnering with stakeholders to create outcomes-focused learning solutions that change performance. Location is flexible within New Zealand; we welcome applicants from Auckland, Wellington, Hamilton or

Job description

Position Description

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

About the Opportunity | Mō tēnei tūranga

As Learning Design Lead, you'll play a key role in shaping learning and capability across the Co-op. Leading a team of learning designers, you'll drive quality, consistency, and innovation across a diverse portfolio of learning initiatives while coaching and developing others to deliver their best work.

Reporting to the Head of Capability Design, you'll combine strategic leadership with hands-on design expertise, partnering with stakeholders to create user-centred, outcomes-focused learning solutions that support the Co-op's capability goals. You'll be comfortable designing across a broad range of learning needs, from technical and role-based training to enterprise-wide programmes including onboarding, leadership development, and organisational capability initiatives.

Working closely with consultants, digital designers, project leads, deployment leads, and external partners, you'll influence learning strategy, foster strong cross-functional collaboration, and act as a trusted advisor to stakeholders. You'll help ensure learning solutions deliver meaningful impact for both our people and the business.

To note, we are flexible on location and welcome applications from candidates based in Auckland, Wellington, Hamilton or Christchurch.

You're an experienced learning design practitioner with expertise in instructional design, learning strategy, and learning experience design, along with a proven ability to create solutions that drive performance and behaviour change.

Whether through formal people leadership or leading through influence, you've coached others, worked collaboratively across teams, and helped shape learning outcomes in complex environments. You're comfortable working from discovery through to delivery and bring a strong understanding of adult learning principles, human-centred design, and blended learning approaches.

You're equally confident in the technical craft of learning design and the consultative side of the role, building credibility with stakeholders, influencing decisions, and translating business needs into practical, engaging learning experiences.

Our Values | Ngā Aura
At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz

Our Commitment to You | Tā mātou oati
We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

• Fair and equitable pay
• Health and well-being programs (medical, mental health support)
• Work-life balance options (flexible/hybrid working where possible)
• Employee recognition
• Support for community involvement and cultural connection

To learn more, visit Fonterra Careers

A Career of Opportunities | Ngā Mahi
At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Join Us | Tātou Tātou
Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.

Together, we're shaping a future of inclusion | He Wāhi mō te Katoa
Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth.

If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou.

Applications close at midnight on Tuesday 11th August