Lead - UKG Workforce Management (Kronos)

Deloittenz; New Zealand; On-site; NZD 90,000 - 130,000; Full time

Job summary

Deloittenz is seeking a Lead - UKG Pro WFM to optimise and sustain UKG Pro Workforce Management environments across modules such as Timekeeping, Scheduling, Attendance and Analytics. You will bring a strategic lens to sustainment solutions and align integrations across the technology stack.

You will lead business analysis, configuration, design and testing across full project cycles, identify enhancements, and partner with the global UKG network to apply best practices in client delivery.

Qualifications

• 5+ years delivering UKG Pro WFM implementations.
• Strong requirements gathering and stakeholder engagement.
• Experience leading client workshops and design sessions.

Responsibilities

• Lead UKG Pro WFM design, configuration and testing across projects.
• Identify enhancements to improve UX and performance.
• Coach analysts and consultants; manage delivery quality.

Skills

Stakeholder engagement

Requirements gathering

Workshop facilitation

Project leadership

Client-facing

Solution design

Tools

UKG Pro WFM

Job description

The impact you'll make

As a Lead - UKG Workforce Management (Kronos) , you will optimise and sustain UKG Pro Workforce Management environments across modules such as Timekeeping, Scheduling, Accruals, Attendance, Activities and Analytics. You'll bring a strategic lens to architecting sustainment solutions, ensuring alignment across upstream and downstream systems and the broader technology landscape.

You will work with leading brands across the public sector, consumer, and manufacturing industries, contributing to the full lifecycle of UKG Pro WFM projects - from business analysis and configuration to design, testing, enhancements, and performance optimisation.

You will collaborate closely with our global UKG practice, bringing best practice insights to local delivery. As a Specialist Lead, you will take responsibility for delivering outcomes, overseeing team members' work, and proactively identifying issues and implementing effective solutions.

Your typical day will include

UKG Pro WFM Solution Design & Sustainment

• Optimising and sustaining UKG Pro WFM modules (Timekeeping, Basic & Advanced Scheduling, Attendance & Accruals, Attestation, Activities, Analytics).
• Architecting sustainment models that account for the client's full technology stack.
• Ensuring alignment across integrations, data, reporting, and upstream/downstream systems.

Full Lifecycle Project Delivery

• Leading UKG Pro WFM business analysis, configuration, design and testing across full project cycles.
• Identifying enhancement opportunities and optimising the platform for improved user experience and performance.
• Supporting integration requirements, reporting and analytics discussions, and design sessions.

Client Engagement & Collaboration

• Facilitating requirements‑gathering workshops, leading discussions, and shaping client solutions.
• Working with clients across public sector, consumer and manufacturing environments.
• Partnering with our global UKG network to leverage best practice and bring innovative delivery approaches.

Team Leadership & Quality Assurance

• Managing and reviewing the work of team members to ensure high‑quality deliverables.
• Providing coaching and guidance to analysts and consultants.
• Proactively identifying project issues and recommending viable, sustainable solutions.

Your expertise:

Bring your deep UKG Pro WFM expertise and at least 5+ years' experience delivering and leading end‑to‑end UKG Pro WFM implementations to see what impact you can make. You'll bring a strong blend of functional consulting, solution architecture, and client‑facing leadership to help shape meaningful transformation across our clients' HR and workforce ecosystems.

You'll also have:

• Experience working in a professional services, consulting, or similar complex corporate environment, which will be highly advantageous.
• Demonstrated expertise across the full lifecycle of UKG Pro WFM projects - including business analysis, configuration, design, testing and solution optimisation.
• Strong requirements‑gathering and facilitation skills, with the ability to lead client workshops and translate business needs into effective, scalable solutions.
• Proven ability to build trusted client relationships, partnering closely with stakeholders to understand business drivers and provide commercially grounded advice.
• Solid project leadership and problem‑solving skills - capable of guiding teams, overseeing deliverables, and creating structured plans to deliver high‑quality outcomes.
• Excellent written and verbal communication, with the ability to influence, coach and communicate technical and functional concepts in a clear, credible way.
• A naturally curious, critical thinker who asks open questions, challenges assumptions with care, and generates innovative ideas that support strong client outcomes.

Making an impact that matters, together:

We are driven by our desire to create positive outcomes for our clients, communities, and people. Everything we do is with intent - the intent to make a meaningful difference.

Our shared values are at the heart of everything we do. Living these values, including 'taking care of each other' and 'fostering inclusion', is essential to ensuring everyone feels included at work and able to reach their full potential. For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop.

About New Zealand:

New Zealand offers a compelling blend of professional opportunities and an enviable lifestyle, making it an attractive destination for individuals considering relocation for work.

Renowned for its emphasis on balancing professional commitments with personal well-being.

Country's breathtaking landscapes offer a unique backdrop to daily life.

Peaceful family-friendly setting with low crime rates

Access to quality public education and healthcare systems

Multicultural society embraces diversity, making it easier for ne