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Xero’s Customer Platforms team is building modern React + Next.js experiences that connect the core ecosystem with our public web presence. As Lead Engineer, you’ll define the architecture for a multi-site platform and lead one of two engineering pods as the platform grows.
This role focuses on performance, accessibility, and exploring AI-enabled features, collaborating with Product, Marketing and Support to bring new ideas to life for customers world‑wide.
Xero's customers discover, learn about and get support through our customer-facing web experiences, and you'll help shape them.
As our Lead Engineer, you'll design and build modern React + next.js and TypeScript experiences that connect Xero's core ecosystem with our public web presence, from the first visit to getting help. You'll set the architecture for a multi-site platform that brings together React and Salesforce Experience Cloud surfaces, and lead one of our two engineering pods as the platform grows.
This is a chance to build something modern rather than maintain a monolith. You'll make performance and accessibility the default, explore AI and agentic solutions in customer experiences, and partner with Product, Marketing and Support to bring new ideas to life. You will Go Bold by challenging the status quo, and Go Further by making the experience better for customers around the world.
Our Customer Platforms team build the experiences customers use to learn, get support and find what they need. You'll work across two closely connected pods, we work in an agile way, with regular planning, retros and demos, and we value open dialogue and psychological safety.
Tech stack: TypeScript, React and Next.js, with API-driven content layers, a headless CMS, a composable architecture and AWS backend infrastructure.
Reimagining parts of Xero Central to deliver greater value through a modern, frictionless customer expereince.
Running a hybrid React and Salesforce Experience Cloud estate while bringing in new AI-powered features.
Shaping the target architecture for Xero's customer experiences, including agentic AI proofs of concept.
This role can be based in Wellington or Auckland. Our hybrid approach asks for around one day per week in the office as a minimum, so you can connect with your pod and stakeholders in person.