Key Accounts Coordinator - Dairy Growth & Insights

Livestock Improvement Corporation (LIC); Hamilton; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Extra leave days

Flexible working options

Discounted health, life, income and (D

Job summary

LIC, a dairy genetics and services co-operative, invites applications for a role in NZ Markets based at Newstead Hamilton. You will report to the Key Accounts Coordination Lead and support a high-value portfolio across New Zealand farms.

Key responsibilities include reporting, opportunity development, relationship management, and on-farm/customer insight delivery. Travel is required to service nationwide customers.

Qualifications

• Strong attention to detail and technical capability.
• Proven ability to build and maintain effective relationships, internally and externally.
• Proficiency with Microsoft Office and ideally experience working with MINDA.
• Knowledge of dairy farming systems, herd improvement, and data management.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder engagement skills.
• Well-developed planning, organisation, and time management abilities.
• Previous experience in a customer-facing, sales support, or customer experience role is advantageous.

Responsibilities

• Provide reporting and analysis that supports herd improvement discussions and customer decision-making.
• Support the Key Accounts Manager to identify and pursue new business opportunities.
• Build strong relationships with a portfolio of Key Account customers and provide outstanding service and support.
• Coordinate sales initiatives and ensure customers are informed about LIC products and services.
• Attend sales meetings alongside the Key Accounts Management team and handle all administrative tasks pre- and post-sales.
• Support the delivery of tailored herd improvement solutions that drive customer productivity and profitability.
• Work with the Key Accounts team to leverage data and insights that enhance service delivery.
• Represent LIC at industry events and share customer insights to help shape future offerings.
• Regular travel, including occasional overnight stays, is a feature of this role.

Skills

Relationship building

Data analysis

Stakeholder engagement

Microsoft Office

MINDA

Dairy knowledge

Communication

Tools

MINDA software

Microsoft Excel

Job description

LIC, a dairy genetics and services co-operative, invites applications for a role in NZ Markets based at Newstead Hamilton. You will report to the Key Accounts Coordination Lead and support a high-value portfolio across New Zealand farms.

Key responsibilities include reporting, opportunity development, relationship management, and on-farm/customer insight delivery. Travel is required to service nationwide customers.