Key Account Manager - Incentives

ID New Zealand; Auckland; On-site; NZD 60,000 - 80,000; Full time

Job summary

A leading destination management company in Auckland is looking for a Key Account Manager to blend operational expertise with interpersonal skills. Responsibilities include client relationship management, developing proposals, and programme planning. Ideal candidates will have experience in Incentive Travel or Events and possess strong communication abilities. Interested individuals should submit their CV to the provided email address.

Qualifications

• Experience in Incentive Travel or Events preferred.
• Must have excellent written and verbal communication skills.
• Genuine interest in travel and tourism.

Responsibilities

• Develop creative proposals and quotes in response to client RFPs.
• Conduct site inspections and build client relationships.
• Manage billing and invoicing processes.

Skills

Interpersonal skills

Creativity in proposals

Communication skills

Relationship management

Travel interest

Tools

Microsoft 365

CRM platforms

Tour booking software

Event management software

Job description

IDNZ is seeking a skilled Key Account Manager to join our Incentives team. This role blends operational expertise with strong interpersonal skills. Our US clients rank us among the world’s top destination management companies, and we’re looking for someone who shares our commitment to excellence.

Responsibilities:

• Develop creative proposals and quotes in response to client RFPs
• Conduct site inspections and build client relationships
• Programme planning and logistics
• On-site programme management
• Manage billing and invoicing processes
• Support additional programmes as needed
• Develop industry knowledge and product development
• Provide administrative and sales support

Requirements:

• Experience in Incentive Travel or Events (preferred)
• Excellent written and verbal communication
• Strong relationship management skills
• Advanced skills in Microsoft 365 (Word, Excel, PowerPoint) and other office productivity software
• Experience with CRM platforms, tour booking software (e.g. Tourplan) and/or event management software an advantage
• Genuine interest in travel and tourism
• Must be able to travel out of Auckland

This position suits a motivated individual who is a collaborative team player, takes ownership of key accounts, and demonstrates a high level of professionalism and enthusiasm.

Interested candidates are invited to submit their CV to [e-mail]