Junior Helpdesk/Systems Administrator - Auckland

Forsyth Barr; Auckland; On-site; NZD 55,000 - 65,000; Full time

Job summary

A respected investment firm in Auckland is seeking a motivated Junior Helpdesk / Systems Administrator to support ~170 staff. This role offers structured training, competitive pay, and career growth opportunities. The ideal candidate is a recent IT graduate or has hands-on tech experience. Responsibilities include providing IT support, assisting with device setup, and troubleshooting various technologies.

Benefits

Structured training

Funded professional development

Private medical insurance

Career growth opportunities

Work-life balance

Qualifications

• A recent graduate (or near completion) in IT, Computer Science or related, OR hands-on tech experience.
• Solid knowledge of Windows 10/11; exposure to Active Directory and Microsoft 365 is a plus.
• Clear communicator with a customer-first mindset.
• Organised, proactive, and keen to learn.
• Physically able to handle equipment; full NZ driver’s licence an advantage.

Responsibilities

• Be the first point of contact for IT support across Auckland office and regional branches.
• Provide deskside and remote support for ~170 staff.
• Assist with device setup, maintenance, and troubleshooting.

Skills

Customer-first mindset

Organisational skills

Proactive attitude

Ability to handle equipment

Education

Recent graduate in IT or Computer Science

Tools

Windows 10/11

Microsoft 365

Active Directory

Job description

Junior Helpdesk/Systems Administrator - Auckland

Shape Your Future with Forsyth Barr – Join Our Team Today!

Start Your IT Career With Us

Are you passionate about technology and love helping people? Forsyth Barr, one of New Zealand’s most respected investment firms, is looking for a motivated Junior Helpdesk / Systems Administrator to join our Tech Ops team. This is a fantastic opportunity to launch your IT career with structured training, real responsibility, and nationwide exposure.

What You’ll Do

• Be the first point of contact for IT support across our Auckland office and regional branches.
• Provide deskside and remote support for ~170 staff, including investment advisers, trading desks and research teams.
• Assist with device setup, maintenance, and troubleshooting (Windows, Microsoft 365, Teams, Zoom, Macs & iOS).
• Support meeting rooms, AV/VC setups and live events.
• Manage tickets, user accounts, and contribute to system maintenance and small IT projects.

What We’re Looking For

• A recent graduate (or near completion) in IT, Computer Science or related, OR hands-on tech experience.
• Solid knowledge of Windows 10/11; exposure to Active Directory and Microsoft 365 is a plus.
• Clear communicator with a customer-first mindset.
• Organised, proactive, and keen to learn.
• Physically able to handle equipment; full NZ driver’s licence an advantage.

Why Join Us

• Structured training and funded professional development.
• Competitive pay + private medical insurance.
• Career growth in a supportive, down-to-earth team.
• Work-life balance with the chance to make a real impact in a leading NZ financial services firm.

About Forsyth Barr

We’ve been helping New Zealanders invest for nearly 90 years. We are proudly New Zealand founded and operated, offering sharebroking, portfolio management, research and investment banking services across 25 offices nationwide.

Applications close Tuesday 14th October 2025

Ready to join a winning team? Start your journey with Forsyth Barr—apply now!

Unlock job insights

Salary match • Number of applicants • Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• What’s your expected annual base salary?
• How much notice are you required to give your current employer?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

What can I earn as a Systems Administrator