Junior Experience Designer

Australia and New Zealand Banking Group Limited; Wellington; On-site; NZD 42,000 - 64,000; Full time

Job summary

ANZ is seeking a Junior Experience Designer to help create intuitive digital banking experiences. You’ll translate customer needs into thoughtful design, working within the Customer Experience & Design CoE in Wellington or Auckland.

You'll use human-centred design, contribute to design artefacts, and collaborate with stakeholders to ensure usability and accessibility across channels. The role offers permanence and growth within ANZ's design community.

Qualifications

• Experience in user experience and user interface design activities.
• Solid foundation in design thinking and related methods.
• Experience in UX/UI design across digital banking or similar domains.

Responsibilities

• Contribute to digital projects with UX and UI design work.
• Use research and analytics insights to inform, prototype and validate designs.
• Craft design artefacts that are high quality and align with design systems.

Skills

UX design

UIs design

Design thinking

Prototyping

Interaction design

Usability testing

Concept generation

Analyzing insights

Web and mobile tech

Inclusive design

Communication skills

Stakeholder collaboration

Tools

Figma

FigJam

Adobe CC

Job description

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Junior Experience Designer

Location: Wellington

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga.At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

As a Junior Experience Designer in our Customer Experience & Design CoE, you’ll play a key role in assist in defining and creating beautiful experiences that delight our customers.

As a UX/UI Designer, you’ll bring a strong customer focus to creating intuitive and engaging digital banking experiences. Using human-centred design principles, you’ll translate customer needs and insights into thoughtful, accessible design solutions that balance usability, consistency and visual impact.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location:Auckland or Wellington

Role Type: Permanent

Hours: 37.5

Ka aha tō rā e kite ai? - What will your day look like?

The Junior Experience Designer position is a key role with a broad range of responsibilities. Some of your day-to-day activities may include the below:

• Contributing and working on digital projects, bringing your UX and UI design skills to the fore.
• Assisting in the use of research and analytics insights to inform, prototype and validate design solutions iteratively across digital channels.
• Assisting and supporting with the crafting and delivery of design artefacts that are high quality, consistent, coherent and align with our digital design strategy and design systems.
• Utilising and contributing to ANZ’s design system.
• Following design advice, guidance and support from other designers to ensure best practice is applied.
• Following and champion design thinking by bringing customer insights and data to the decision table.
• Following inclusive design principles especially accessibility across design projects and initiatives.
• Working collaboratively with partners and stakeholders to bring them along on the design journey with you.

This position offers flexibility and creativity—you’ll be encouraged to bring your unique perspective and flair to make the role your own.

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Demonstratable experience undertaking user experience and user interface design activities.
• A solid foundation of the many facets of design and design thinking.
• Experience in user interface design, visual design, prototyping, interaction design, usability testing, concept generation, can analyse and synthesise insights.
• Experience in native mobile (iOS & Android) and or responsive web.
• Knowledge of design systems, their application and contribution to them.
• A working knowledge of designing inclusively with a focus on digital accessibility.
• A working knowledge of a range of design tools including Figma, FigJam, Adobe CC or other similar tools, whilst being open and adaptive to new trends and technologies.
• A good understanding of web and mobile technologies.
• The ability to follow direction in project planning.
• Clear communication, documentation and presentation skills.
• A fascination with how customers experience products and services and a hunger to improve those experiences.
• The ability to develop collaborative relationships - communicating effectively with stakeholders at all levels.
• A great work ethic, proactive and positive mindset.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

There's something special about being part of ANZ, you're part of a work whānau striving towards a common purpose: shaping a world where communities thrive. Our teams do this by helping people make the most of what they have, to transform ideas, hard work and ambition into reality.

Career development means different things to different people. It may simply mean developing a skill, broadening your experience by moving sideways or stretching yourself by moving to a different business. How you manage and develop your career is up to you. That's why we're committed to helping you do this by providing you with the support, tools and resources you need to take the next big step in your career, towards even bigger things with us in the future.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.