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BUP; Ōrākei; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Bupa Campus access

Viva wellbeing programme

Health insurance

Parental leave

Refer a Friend

Job summary

Bupa Remuera Care Home in Auckland is seeking an Administration Support to join a warm, connected team delivering essential resident and visitor services. You’ll handle reception, admin tasks, and daily documentation in a busy care home environment.

With at least 1 year in admin or customer service, you’ll work 16 hours weekly (10:00am–2:00pm, Mon-Thu, with occasional Fridays). Microsoft Office proficiency and a compassionate approach to elder care are essential.

Qualifications

• At least 1 year experience in administration, reception, or customer service.
• Experience in aged care is preferred.
• Excellent customer service and communication skills.
• Strong computer skills with MS Office (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Provide administrative and secretarial support to the care home.
• Manage reception and welcome residents, visitors, and staff
• Maintain accurate filing and database records
• Process day-to-day operational documentation
• Prepare reports and ensure deadlines are met
• Collate, code, and process accounts payable invoices

Skills

Customer service

Reception

Administration

Attention to detail

Tools

Microsoft Office

Job description

At Bupa, purpose meets possible.

Join us and help shape a future where healthcare is more connected, innovative, and deeply personal.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is evolving, and so are we. By investing in advanced health technologies, better systems, and exciting pipelines of modern care products, we are empowering our residents to live with greater independence and dignity.

In this role you won't just manage Customer Service and Administration, you’ll help pioneer a smarter, more connected ecosystem that delivers exceptional support to our communities.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

Hours & Roster Details:

• Employment Type: Permanent Part-Time
• Hours: Average 16 hours per week
• Shift Time: 10:00am-2:00pm
• Roster Pattern: Monday - Thursday, sometimes Fridays when needed

The purpose of this job

Full of natural light, and surrounded by well-established gardens, Bupa Remuera Care Home is located in the heart of Meadowbank. The home offers rest home and hospital-level care in a warm, intimate setting with easy access to local amenities

As the Administration Support you will:

• Provide administrative and secretarial support to the care home
• Manage reception and welcome residents, visitors, and staff
• Maintain accurate filing and database records
• Process day-to-day operational documentation
• Prepare reports and ensure deadlines are met
• Collate, code, and process accounts payable invoices

What you’ll need to make it possible

• At least 1 years’ experience in administration, reception, or customer service, ideally within aged care.
• Excellent customer service and communication skills, with a genuine respect for older people.
• Strong computer skills and proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Highly organised, with strong attention to detail and the ability to meet deadlines.
• Compassionate, empathetic, and passionate about supporting the elderly.
• Applicants must have the legal right to work in New Zealand

Why you’ll love it?

• Access to Bupa Campus – your go-to space for global learning and development
• Access to Viva, Bupa's global employee wellbeing programme
• Southern Cross health insurance membership with monthly premiums fully paid for eligible employees
• Regularly offered free flu vaccinations, free skin checks and initial menopause consultation
• Enhanced parental leave - 12 or 24 weeks of paid gender-neutral parental leave for eligible employees
• Access to a wide range of employee benefits and discounts across retail, technology and more. Employee Assistance Programme when you need it most
• Refer a Friend Programme

Our Values | Ā mātou ūara

Brave | Māiatanga Caring | Manaakitanga Responsible | Haepapa

Applications will be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.