IP Network Support Engineer

Tait Communications; Christchurch; On-site; NZD 80,000 - 120,000; Full time

Job summary

Tait Communications is seeking an experienced IP Network Support Engineer to join their Christchurch team. The role involves managing the Public Safety Network, ensuring high performance and reliability across various IP solutions. Candidates should have relevant educational qualifications and experience in network support and security technologies.

Benefits

Health insurance

Annual flu vaccinations

Extra sick leave in first year

Free onsite parking

Gym access

Long service benefits

Active social club

Investment in learning and development

Qualifications

• Experience in provisioning and managing IP networks including DMR equipment.
• Strong skills in firewall provisioning and operation.
• Knowledge of IPSEC, GRE, MPLS, VRF, and VPLS technologies.

Responsibilities

• Provisioning routers, switches, DMR links, firewalls, and related IP equipment.
• Providing post-implementation network support and diagnosing faults.
• Participating in verification and acceptance testing for network upgrades.

Skills

Network troubleshooting

Performance monitoring

Capacity planning

Collaboration

Education

Bachelor's degree (NZQA approved)

Cisco Certified Network Professional Service Provider

Postgraduate qualification

Tools

Nokia NFM-P

NEC UNMS-EMS

Fortinet product suite

NetBox

Job description

We Go Beyond for A Safer World

Te Tūranga - The Role

We are looking for an experienced and technically skilled IP Network Support Engineer to join our high-performing team at Tait Communications. This role supports the delivery and ongoing management of the Public Safety Network (PSN)—a nationally significant digital communications network supporting emergency services across Aotearoa New Zealand.

Based at our Christchurch head office and reporting to the IP Network Architect, you will be responsible for the provisioning, maintenance, and performance of the PSN IP network and associated platforms. You’ll work closely with engineering and support teams to design robust network solutions, integrate IP infrastructure, and ensure the network’s performance aligns with the highest standards of reliability and security.

This is a dynamic and hands-on engineering role with critical responsibilities across the full project lifecycle-from architecture design to post-implementation support. The role includes participation in an on-call roster to ensure ongoing network support and responsiveness.

The duties of the role will include

• Collaborating with the IP Network Architect to define and validate network architectures and high-level solutions.
• Generating IP network designs that integrate with Tait LMR systems.
• Provisioning routers, switches, DMR links, firewalls, and related IP equipment.
• Developing and maintaining provisioning, maintenance and operations procedures.
• Supporting integration of provisioned equipment into the network management system (NMS).
• Providing post-implementation network support, including diagnosing faults and outages.
• Participating in verification and acceptance testing and executing production upgrades.
• Training and mentoring engineers and providing handover training to Support teams.
• Engaging with third-party partners during project delivery.

Ō pūkenga - About You

To be successful in this role, you will have a bachelor's degree, Postgraduate qualification, or other relevant tertiary qualification (NZQA approved), and hold a Cisco Certified Network Professional Service Provider (or equivalent) certification.

You will also have practical experience in:

• Provisioning, managing and supporting IP networks (including DMR equipment).
• Firewall provisioning and operation.
• Performance monitoring and capacity planning of network infrastructure.
• Service overlay technologies including IPSEC, GRE, MPLS, VRF, and VPLS.
• Underlay technologies including MPLS, RSVP, and Segment Routing.
• Routing protocols including OSPF, ISIS and BGP.
• Working with tools and technologies such as Nokia NFM-P, NEC UNMS-EMS, Fortinet product suite, and NetBox.
• Operating in multi-vendor network environments.
• Experience with Nokia NFM-P, and Nokia SAR devices is preferred.
• Experience with network automation tools and Python programming language is preferred.

You bring strong diagnostic skills, a solutions-oriented mindset, and a commitment to continuous improvement. Your ability to collaborate and communicate with both technical and non-technical teams will be key to your success.

Ngā painga - What’s in it for you?

We are an employer that is committed to making a difference for families and communities and supporting people to build rewarding careers. We achieve this through employing people who connect with our values: Commitment to Listen, Courage to Act, and Integrity to Deliver.

By joining Tait, you'll benefit from:

• Health and wellbeing support including health insurance, annual flu vaccinations, and extra sick leave in your first year.
• A modern work environment with free onsite parking, gym, and café.
• Recognition of your service through long service benefits.
• An active social club to help balance work with fun!
• Continuous investment in learning, development, and career growth.

Ko wai mātou - About Us

For more than 50 years, Tait Communications has been designing, delivering, and supporting mission-critical communications systems for customers in public safety, utilities, transport, and emergency services globally.

Founded in Christchurch by Sir Angus Tait, we continue to innovate from our headquarters in Aotearoa while supporting customers in over 150 countries.

Our people are passionate about making a difference. They take pride in the real-world impact of their work, share knowledge freely, and support each other to grow and succeed.

Ko koe pea tēnei? - Sound like your kind of role?

If you're ready to join a purpose-driven organisation where your skills will directly contribute to the safety and security of communities across New Zealand, then we’d love to hear from you.

Please apply with your CV and cover letter.

Applications will be reviewed as they are received and will close on Tuesday 8th July 2025

"Employment for this role is subject to the successful completion of police vetting and staff checks. Applicants must disclose any criminal convictions, and appointment will be contingent on a satisfactory outcome.

For more information about the company and the role, visit: www.taitcommunications.com