Investment Operations Analyst

Hunter Campbell; Auckland; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

5 weeks annual leave

Job summary

The Guardians of New Zealand Superannuation is seeking an Investment Operations professional to support the portfolio, deliver NAV reporting, and trade support. You will liaise with custodians, managers, and counterparties to ensure data integrity and efficient operations.

With at least three years in financial services operations, you will bring post-trade knowledge across cash, FX and fixed income, and a proactive, solution‑oriented mindset. This role is hybrid in Auckland.

Qualifications

• A minimum of three years’ experience in an operations function within financial services.
• Sound understanding of financial markets, how funds work and the purpose of investment operations.
• Working knowledge of post-trade processes, including settlements, reconciliations, confirmations and the role of the custodian.
• Product knowledge across cash, FX and fixed income.
• Detail-oriented, logical problem solver with a strong awareness of risk and controls.
• Clear communicator who builds effective relationships internally and with service providers.
• Proactive and curious, with ownership of your own learning and development.

Responsibilities

• Process daily fund and trade support activity accurately and on time.
• Validate investment data used for analysis, trading and performance reporting.
• Identify, investigate and resolve exceptions and breaks, escalating where needed.
• Liaise with the global custodian, OMS provider, external managers and counterparties.
• Lead or support set-ups for new products and investments.
• Maintain process documentation and contribute to risk registers and controls.
• Capture and report incidents, sharing root-cause learnings across the team.
• Apply Lean and continuous improvement principles to improve processes.

Skills

Financial services experience

Post-trade processes

Risk and controls

Clear communication

Problem solving

Education

Finance/Investments background

Tools

Custodian/OMS knowledge

Job description

Salary + Bonus + Insurance + 5 Weeks AL + Hybrid

About the Company

We are the Kaitiaki / Guardians of New Zealand Superannuation. We are proud of our Te Whāinga / Our purpose: Sustainable investment delivering strong returns for all New Zealanders. We invest government contributions to the NZ Super Fund, a global investment fund helping to ensure the country can pay for the growing cost of universal superannuation (New Zealand Superannuation) in the future. We also oversee the Elevate Fund, which invests in small, fast-growing New Zealand companies.
At the Guardians there’s an energy, passion and a shared commitment to excellence: in 2026 the NZ Super Fund topped the Global SWF rankings as the world’s best-performing sovereign wealth fund over the past 20 years. The work is complex, innovative and intellectually stimulating. Sustainable finance, including a commitment to being net zero by 2050, is core to our Mātāpono / way of working.

The Role

The Investment Operations team plays a vital support role, administering the Guardians’ portfolio through oversight and controls, Net Asset Value reporting at total portfolio level, and trade support for the internal trading desk. The team acts as a key liaison with global custodians, external managers and counterparties, underpinning the integrity and efficiency of investment operations.

Key Responsibilities

• Process daily fund and trade support activity accurately and on time
• Validate investment data used for analysis, trading and performance reporting
• Identify, investigate and resolve exceptions and breaks, escalating where needed
• Liaise with the global custodian, OMS provider, external managers and counterparties
• Lead or support set-ups for new products and investments
• Maintain process documentation and contribute to risk registers and controls
• Capture and report incidents, sharing root-cause learnings across the team
• Apply Lean and continuous improvement principles to improve processes

Key Skills & Experience Required

• A minimum of three years’ experience in an operations function within financial services
• Sound understanding of financial markets, how funds work and the purpose of investment operations
• Working knowledge of post-trade processes, including settlements, reconciliations, confirmations and the role of the custodian
• Product knowledge across cash, FX and fixed income
• Detail-oriented, logical problem solver with a strong awareness of risk and controls
• Clear communicator who builds effective relationships internally and with service providers
• Proactive and curious, with ownership of your own learning and development

Highly regarded

• Exposure to OTC derivatives, including post-trade valuations and life-cycle management
• Depth of multi-product experience gained within a fund, custodian or investment managerProcess improvement, STP or automation experience, particularly on complex products
• Exposure to collateral, margin, liquidity or cash management

What’s in it for you

You will join a supportive, long-tenured team with a strong record of training and development. This opportunity will provide broad exposure across diverse asset classes within a globally acclaimed fund, as well as the opportunity to contribute to a fund that invests on behalf of all New Zealanders.

We encourage and welcome applications from people with diverse experience, including applicants interested in discussing flexible work options and those with specific disability needs. As a proudly committed equal opportunity employer, we challenge discrimination and actively work to eliminate bias in our hiring practices. Diversity of experience and diversity of background help us to solve complex problems and deliver on our purpose.

We recognise the importance of Te Tiriti o Waitangi and invest in partnership with a range of Iwi/Māori organisations. We warmly welcome and value Mana Whenua who wish to work with us. We are committed to understanding Te Ao Māori and integrating it into our workplace culture, for the benefit of all future generations in Aotearoa.