Investigator

Ministry of Business, Innovation and Employment NZ; Hamilton; On-site; NZD 75,000 - 88,000; Full time

Benefits offered by this job

KiwiSaver

Wellness Benefits

Job summary

MBIE – Hamilton, North Island is seeking an Investigator to join our team and play a key role in ensuring compliance with tenancy legislation. You will bring investigative expertise to promote fairness and lawful outcomes.

We offer permanent positions in Hamilton with salary range of NZD 75,114 to 88,266 plus KiwiSaver and Wellness Benefits. You will work with managers and colleagues to investigate breaches and recommend appropriate actions to achieve fair and lawful outcomes.

Qualifications

• Experience planning and undertaking investigation and enforcement activities.
• Strong knowledge of modern investigative methodologies and practices.
• Understanding of New Zealand's government and constitutional environment.
• Sound knowledge of administrative law and the principles of natural justice and procedural fairness.
• Experience applying the principles of the New Zealand Bill of Rights Act.
• Strong information gathering, research, analytical, and decision-making skills.
• Experience assessing risk and planning operational activities.
• Effective interviewing and tactical communication skills, including in confrontational situations.
• Excellent written communication and report-writing abilities.
• The ability to exercise sound judgement while remaining objective and impartial.
• A demonstrated commitment to treating people with dignity, respect, and humanity.
• The ability to build effective working relationships with people from diverse cultures and backgrounds.
• Strong organisational skills and the ability to work independently while contributing to a high-performing team.
• Must have the legal right to live and work in New Zealand.

Responsibilities

• Promoting compliance, investigating alleged breaches, and recommending actions to achieve fair and lawful outcomes.
• Collaborating with managers and colleagues to deliver enforcement outcomes.
• Contributing to the regulatory environment focused on fairness, accountability and compliance.

Skills

Investigation planning

Investigative methods

Administrative law

NZ Bill of Rights Act

Evidence gathering

Risk assessment

Interviewing skills

Written reports

Judgement and impartiality

Cultural competency

Team collaboration

Communication

Job description

Ministry of Business, Innovation and Employment NZ – Hamilton, North Island

Investigate and resolve complex tenancy compliance matters that make a real difference for New Zealanders

Apply your investigative expertise in a regulatory environment focused on fairness, accountability, and compliance.

Multiple permanent positions based in Whangarei, Auckland Central, Manukau and Hamilton

Salary range: $75,114-$88,266 + KiwiSaver + Wellness Benefits

Are you an experienced investigator with a passion for promoting compliance, protecting rights, and making a meaningful impact for New Zealanders? MBIE is seeking a dedicated Investigator to join our team and play a key role in ensuring compliance with New Zealand tenancy legislation.

As an Investigator, you will bring your investigative expertise and business understanding to work collaboratively with your manager and colleagues. You will be responsible for promoting compliance, investigating alleged breaches, and recommending appropriate courses of action to achieve fair and lawful outcomes.

Skills and Experience Required

• Experience planning and undertaking investigation and enforcement activities.
• Strong knowledge of modern investigative methodologies and practices.
• Understanding of New Zealand's government and constitutional environment.
• Sound knowledge of administrative law and the principles of natural justice and procedural fairness.
• Experience applying the principles of the New Zealand Bill of Rights Act.
• Strong information gathering, research, analytical, and decision-making skills.
• Experience assessing risk and planning operational activities.
• Effective interviewing and tactical communication skills, including in confrontational situations.
• Excellent written communication and report-writing abilities.
• The ability to exercise sound judgement while remaining objective and impartial.
• A demonstrated commitment to treating people with dignity, respect, and humanity.
• The ability to build effective working relationships with people from diverse cultures and backgrounds.
• Strong organisational skills and the ability to work independently while contributing to a high-performing team.
• Must have the legal right to live and work in New Zealand.

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

Māia - Bold and brave

Pae Kahurangi - Build our Future

Our aspirations are echoed in our Māori identity - Hīkina Whakatutuki - which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

Applications close on Monday 7 September 2026.