Intermediate Technical Author

Tait Communications; Christchurch; On-site; NZD 70,000 - 85,000; Full time

Job summary

A leading communication solutions provider in Christchurch seeks an Intermediate Technical Author to create and maintain technical documents. The role emphasizes collaboration with teams and improving authoring standards. Candidates should have relevant qualifications and experience with tools like Madcap Flare. Benefits include health support, modern facilities, and a vibrant workplace culture.

Benefits

Health insurance

Annual flu vaccinations

Onsite gym

Long-service benefits

Vibrant social club

Qualifications

• Demonstrated experience in technical writing required.
• Strong command of the English language needed.
• Confidence in stakeholder relationships is essential.

Responsibilities

• Develop, review, and publish technical publications.
• Assist in creating documentation plans.
• Manage version histories and change orders.

Skills

Technical writing

Madcap Flare

Adobe FrameMaker

Agile development

Communication skills

Education

Relevant tertiary qualification

Tools

Technical writing tools

Job description

Overview

We Go Beyond for A Safer World

Tait Communications is seeking a skilled Intermediate Technical Author to join our dynamic team. In this role, you will create, develop, and maintain high-value post-sale and client-facing publications. You will collaborate with cross-functional teams to deliver technical documents that enhance the user experience and reinforce the competitiveness of our brand.

The Role

Te Tūranga - The Role

• Develop, review, and publish technical publications that meet the needs of users and clients.
• Assist in creating standardised documentation plans for projects.
• Contribute content during development phases and ensure completion within assigned timeframes.
• Manage version histories and electronic change orders for documentation.
• Actively improve technical authoring standards, processes, and tools while sharing knowledge with the team.

Ō pūkenga - About You

To be successful in this role, you will have a relevant tertiary qualification and/or demonstrated experience in technical writing. As well as:

• Experience with technical writing tools such as Madcap Flare (preferred) and Adobe FrameMaker.
• Familiarity with agile development practices and processes.
• Strong command of the English language with excellent communication skills.
• Confidence in building effective relationships with stakeholders.
• A passion for sharing knowledge and a desire to continually grow expertise in related domains.

Ngā painga - What's in it for you?

We are committed to making a difference for families and communities while supporting our people to build rewarding careers. Our values – Commitment to Listen, Courage to Act, and Integrity to Deliver – underpin everything we do.

• Comprehensive health and wellbeing support, including health insurance after 12 months, annual flu vaccinations, and extra sick leave in your first year.
• Modern office facilities with onsite parking, a gym, and a café.
• Long-service benefits to recognise your dedication.
• A vibrant social club for a balanced and fun workplace environment.

Ko koe pea tēnei? - About Us

For over 50 years, Tait Communications has been delivering critical communication solutions to public safety, transportation, and utility customers globally. Founded in Christchurch by Sir Angus Tait, we have built a reputation for excellence and innovation. Our employees value being part of a creative, supportive team that provides solutions making a real difference for communities worldwide. Joining Tait means becoming part of a global network of experts committed to professional growth and meaningful impact.

Ko koe pea tēnei? - Sound like your kind of role?

If you’re ready to advance your career and work with a high-performing team that delivers outstanding results, we want to hear from you. Please submit your CV and cover letter today.

Applications will be reviewed as received, and your CV will be held unless you request otherwise. Applications close Sunday 12th October 2025.

For more information about Tait Communications, our products, and solutions, visit our website: www.taitcommunications.com