Inspectorate Support Officer / Masterton

SPCA; Masterton District; On-site; NZD 50,000 - 60,000; Full time

Benefits offered by this job

Paid day off on birthday

On site parking

Job summary

The SPCA in Masterton is seeking an Inspectorate Support Officer to join our team. This permanent, full-time role supports Inspectors with cruelty case response, animal handling, and educational outreach, while handling administrative tasks to keep ShelterBuddy and records up to date.

You will contribute to animal welfare initiatives, work 40 hours per week, and engage with the public to promote responsible pet ownership. The role is based in Masterton with on-site duties.

Qualifications

• Must have a full, clean driver’s license and ability to drive automatic and manual vehicles.
• Experience with animal handling is essential.
• Strong communication and customer service skills are required.
• Good documentation, compliance and administration abilities.
• Ability to influence and manage conflicts effectively.
• Ability to think on your feet in dynamic situations.

Responsibilities

• Attend cruelty complaints alongside Inspectors to provide safety and handling support.
• Drive education and awareness of responsible pet ownership and animal welfare.
• Assist with administration including ShelterBuddy updates, data entry, transcription and letter writing.

Skills

Driver license (full)

Animal handling

Influencing & conflict mgmt

Communication & customer service

Adaptability / think on feet

Documentation & admin

Job description

Inspectorate Support Officer / Masterton

Posted: 10/11/2026

Closing Date: 29/11/2026

Job Type: Permanent - Full Time

Location: Masterton

Job Category: Animal Welfare

ABOUT THE ROLE

We have an exciting opportunity for an Inspectorate Support Officer to join our Inspectorate team based in Masterton.

This is a permanent, full time role working 40 hours per week, Monday to Friday, 8.30 am - 5.00 pm.

In this role you get to see the best and the worst. It is a rewarding, fulfilling, and essential role, as well as demanding, heartbreaking and physical. It takes a special kind of person to do this role but what you get back can really fill your cup.

You will attend cruelty complaints alongside Animal Welfare Inspectors to provide safety and animal handling support. You will drive education and awareness of responsible pet ownership and animal welfare and you will assist with administration including ShelterBuddy updates, processing of animals, data entry, transcribing and letter writing.

ABOUT YOU

You’re an animal advocate, you are passionate about animal welfare, care and education. Our vision, purpose and values resonate with you and you have a love for working with both humans and animals.

You will also have –

• A full, clean and current drivers license and the ability to drive both automatic and manual vehicles
• Animal handling experience and knowledge
• Influencing and conflict management skills
• Strong communication and customer service skills
• The ability to think on your feet
• Strong documentation, compliance and administration skills

OUR PURRKS

Our team is full of passionate, purpose-driven people who love animals and want to make the world a kinder and more compassionate place. Some other purrks include –

• To be a part of the greater good – to have the privilege of making a difference to the welfare of animals across New Zealand
• Consistent support and an opportunity to continue to learn
• Opportunity to bring fresh thinking and new ideas to get involved in projects that can build on the solid foundation that we have
• To work with like minded people
• A paid day off on your birthday (only for permanent roles)
• On site parking available (if available)

ABOUT THE TEAM

Our Inspectorate Teams work on the frontline everyday, being the first port of call, helping animals who are abused or neglected, are injured or vulnerable. Our Inspectorate Teams are the humans who intervene on their behalf.

Sound like your team?

ABOUT US

The SPCA helps protect over 30,000 animals every year. By rescuing, rehabilitating, sheltering and advocating for animals, we are directly improving their lives. Our Animal Services teams run our 28 Centres, from Kerikeri to Invercargill and they are essential in us being able to do the work we do.

We have a diverse, inclusive and values driven culture at SPCA. We value a diverse work environment because teams are stronger with different perspectives and experiences, so we welcome people from all walks of life to apply.

All applicants must possess the legal right to work in New Zealand, either as a New Zealand or Australian Citizen or by holding a valid working visa.