Frontline Animal Welfare Support Specialist

SPCA; Masterton District; On-site; NZD 50,000 - 60,000; Full time

Benefits offered by this job

Paid day off on birthday

On site parking

Job summary

The SPCA in Masterton is seeking an Inspectorate Support Officer to join our team. This permanent, full-time role supports Inspectors with cruelty case response, animal handling, and educational outreach, while handling administrative tasks to keep ShelterBuddy and records up to date.

You will contribute to animal welfare initiatives, work 40 hours per week, and engage with the public to promote responsible pet ownership. The role is based in Masterton with on-site duties.

Qualifications

• Must have a full, clean driver’s license and ability to drive automatic and manual vehicles.
• Experience with animal handling is essential.
• Strong communication and customer service skills are required.
• Good documentation, compliance and administration abilities.
• Ability to influence and manage conflicts effectively.
• Ability to think on your feet in dynamic situations.

Responsibilities

• Attend cruelty complaints alongside Inspectors to provide safety and handling support.
• Drive education and awareness of responsible pet ownership and animal welfare.
• Assist with administration including ShelterBuddy updates, data entry, transcription and letter writing.

Skills

Driver license (full)

Animal handling

Influencing & conflict mgmt

Communication & customer service

Adaptability / think on feet

Documentation & admin

Job description

The SPCA in Masterton is seeking an Inspectorate Support Officer to join our team. This permanent, full-time role supports Inspectors with cruelty case response, animal handling, and educational outreach, while handling administrative tasks to keep ShelterBuddy and records up to date.

You will contribute to animal welfare initiatives, work 40 hours per week, and engage with the public to promote responsible pet ownership. The role is based in Masterton with on-site duties.