Inside Sales Account Manager

Team Global Express; Wellington; On-site; NZD 60,000 - 75,000; Full time

Job summary

A logistics company in Wellington is seeking an Inside Sales Account Manager to manage customer relationships and support sales growth. The ideal candidate will have a strong customer service background, excellent communication skills, and a proactive mindset. This role offers opportunities for training and career advancement in a collaborative environment. Benefits include free staff car parking and access to discounted holiday homes across New Zealand.

Benefits

Free staff car parking

Opportunities across the Trans-Tasman

80% coverage of medical bills up to $1500

Access to discounted holiday homes

Qualifications

• Experience in a customer-facing or service-based role (e.g., retail, hospitality, call centre, logistics, admin support).
• Eagerness to learn and grow in sales and account management.

Responsibilities

• Manage a portfolio of small to mid-sized customers.
• Respond to customer queries and provide excellent service.
• Identify upselling or cross-selling opportunities.
• Maintain accurate customer records in Salesforce.
• Work closely with sales and operations teams.

Skills

Customer service experience

Strong communication skills

Relationship-building

Confidence with numbers

Proactive mindset

Tools

Salesforce

Job description

Overview

Connecting people and communities| Driving eCommerce | Moving New Zealand

Are you customer focused and ready to step in to sales? We have an exciting opportunity for an Inside Sales Account Manager to join our team in Wellington! This is the perfect opportunity if you’ve built strong customer service skills in a service-based industry and are ready to grow into sales and account management.

As an organisation that thrives on collaboration and creating shared clarity, please note we are onsite first but can flex when we need to.

Me Mō Te Tūranga – About The Role

In this role, you’ll manage a portfolio of small to mid-sized customers, building strong relationships and ensuring their needs are met. You’ll be hands-on with customer queries, identifying opportunities to add value, and supporting the wider sales team to deliver great outcomes. This role is about growing with us — we’ll provide the training and support to set you up for success.

Key Responsibilities Include

• Building and maintaining strong relationships with a portfolio of customers
• Responding to customer queries and providing excellent service
• Identifying opportunities to upsell or cross-sell our services
• Keeping accurate customer records in Salesforce
• Working closely with sales and operations teams to deliver solutions

Ōu Pūkenga — What will you bring?

We’re looking for someone who’s driven, confident, and eager to learn.

• Experience in a customer-facing or service-based role (e.g., retail, hospitality, call centre, logistics, admin support)
• Strong communication and relationship-building skills
• Confidence with numbers and ability to learn systems quickly
• A proactive, solutions-focused mindset
• Enthusiasm to grow your career in sales and account management

Your Benefits — Ō Painga

You'll be part of a team going places, building a legacy of best practice and working with people keen to draw on your expertise.

Additionally, you’ll get:

• Free staff car parking
• To be part of a multinational business with opportunities across the Trans-Tasman
• Access to our staff welfare trust will cover 80% of your medical bills up to $1500 per year
• A national commitment to attaining the highest standards in Health, Safety, and Environment (HSE) through best practise
• Access to heavily discounted holiday homes across New Zealand

How To Apply — Me Pēhea Te Tono

We’ve got a great team of people and are focused on the future. If you’re up for an exciting challenge and are keen to make a difference, come join us as we embark on the next chapter in our story.

Team Global Express is an Alcohol and Drug Free Workplace. Pre-employment checks will include an MOJ, Drug & Alcohol Testing, Medical Assessment and Reference Checking.

Applicants must be a NZ or AU Citizen/Resident to be eligible to apply.