Infrastructure Design & Service Lead (12-month)

Transpower New Zealand; Hamilton; On-site; NZD 120,000 - 160,000; Full time

Job summary

Transpower New Zealand is seeking an Infrastructure and Design Manager for a fixed-term 12-month role in Wellington. You will lead a capable team, guide infrastructure design and end-user services, and collaborate with IST, Strategy and Architecture, Security, and Vendors to deliver reliable and secure systems.

You’ll shape roadmaps, ensure design governance, and drive continuous improvement while maintaining strong stakeholder relationships and accountable service management across the

Qualifications

• Experience leading enterprise technology infrastructure, end-user services, platforms, operations or a related technology function.
• Experience managing complex technology services delivered through internal teams and managed service providers.
• Experience supporting technology change, service improvement or lifecycle initiatives in a complex organisation.
• Experience managing vendor relationships, commercial outcomes and service performance in outsourced or multi-supplier environments.
• Experience governing operational risk, resilience, recovery and service continuity within critical technology environments.
• Experience leading, coaching or enabling capable teams, ideally through change, delivery pressure or shifting priorities.

Responsibilities

• Lead infrastructure lifecycle management, governance and design assurance for complex environments.
• Drive vendor performance, service management and operational controls across the estate.
• Shape and communicate infrastructure roadmaps aligned to enterprise architecture and business priorities.
• Foster a high-performing, inclusive team culture with clear priorities and accountability.
• Identify and mitigate operational and vendor-related risks including resilience and continuity.

Skills

Infrastructure leadership

Vendor management

Service governance

Risk & resilience

Stakeholder engagement

Education

Tertiary qualification in IT/Engineering

Job description

Transpower New Zealand is seeking an Infrastructure and Design Manager for a fixed-term 12-month role in Wellington. You will lead a capable team, guide infrastructure design and end-user services, and collaborate with IST, Strategy and Architecture, Security, and Vendors to deliver reliable and secure systems.

You’ll shape roadmaps, ensure design governance, and drive continuous improvement while maintaining strong stakeholder relationships and accountable service management across the