ICT Support Technician – Electronics Repair Pro

Woolworths Ltd.; Canterbury; On-site; NZD 39,000 - 44,000; Full time

Benefits offered by this job

Supportive working environment

Opportunities to develop technical技能

Job summary

Cover Me Ashburton Limited in Ashburton, Canterbury, New Zealand seeks an Electronic Device Repair Technician to diagnose, troubleshoot and repair mobile phones, tablets, laptops and desktops. You will test devices to ensure functionality before returning them to customers and perform component-level repairs where needed.

The role is hands-on, requiring practical knowledge of hardware, software troubleshooting, and soldering.

Qualifications

• A minimum of one year of relevant work experience in mobile phone repairs, computer repairs, electronic device repairs or a related technical field.
• A relevant Level 4 qualification in Information Technology (IT), Electronics, Computer Hardware, Telecommunications or a related technical field.

Responsibilities

• Conduct comprehensive diagnostics on mobile phones, tablets, laptops and desktops to identify faults.
• Use specialised diagnostic tools and testing equipment to identify faults and determine repair solutions.
• Perform tests to identify issues like unresponsive screens, battery and charging problems, and software errors.
• Repair and replace defective components such as LCD screens, batteries and charging ports.
• Disassemble and reassemble devices ensuring components are correctly fitted.
• Carry out soldering/desoldering of components and hardware repairs.
• Diagnose and repair hardware and software issues across devices.
• Install, configure and upgrade hardware and software; refurbish devices for display/sale.
• Provide customer support and quotations before commencing work.
• Maintain tools and records of repairs and testing.

Skills

Mobile phone repairs

Computer repairs

Electronic device repairs

Soldering

Desoldering

Diagnostic tools

Testing equipment

RF testing

Customer service

Problem solving

Education

Relevant work experience in mobile phone/computer repairs

Level 4 IT/Electronics/Telecommunications qualification

Tools

Diagnostic software

Soldering equipment

Testing equipment

Job description

Cover Me Ashburton Limited in Ashburton, Canterbury, New Zealand seeks an Electronic Device Repair Technician to diagnose, troubleshoot and repair mobile phones, tablets, laptops and desktops. You will test devices to ensure functionality before returning them to customers and perform component-level repairs where needed.

The role is hands-on, requiring practical knowledge of hardware, software troubleshooting, and soldering.