Hygiene Operations Manager - Eastern Cape Regional Office

Placements24; Queenstown; On-site; NZD 98,000 - 163,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Professional development

Job summary

Placements24 is seeking a seasoned Hygiene Operations Manager to oversee sanitation services across multiple client sites in the Queenstown region. You will lead, train, and motivate the hygiene team while ensuring adherence to health, safety, and environmental regulations.

The role requires a Bachelor’s degree and 5+ years in operations with a focus on hygiene, plus strong budgeting and client management skills.

Qualifications

• Bachelor's degree or higher in a relevant field.
• Minimum 5 years of experience in operations management with a focus on hygiene and sanitation.
• Proven experience leading teams and managing budgets in a service delivery environment.
• Strong knowledge of hygiene best practices, cleaning technologies, and applicable regulations.

Responsibilities

• Oversee hygiene and sanitation operations across multiple client sites.
• Develop and implement SOPs for cleaning and hygiene services.
• Lead, train, and motivate a team of hygiene staff.
• Manage budgets including staffing, supplies, equipment, and maintenance.
• Ensure compliance with health, safety, and environmental regulations.
• Conduct site assessments and quality control checks.
• Build strong relationships with clients and address hygiene needs.
• Drive continuous improvement in efficiency, effectiveness, and sustainability.
• Oversee procurement, inventory, and maintenance of supplies and equipment.
• Respond to operational challenges and emergencies.

Skills

Leadership

Strategic planning

Budget management

Communication

Education

Bachelor's degree in Facilities Management, Environmental Health, Business Administration, or related field

Tools

MS Office

Job description

About the Role

Our client, a prominent service provider operating across the Eastern Cape region, is seeking an experienced Hygiene Operations Manager to oversee sanitation and hygiene services for their diverse client portfolio. This key role involves strategic planning, operational management, and team leadership to ensure consistent, high-quality hygiene delivery. The manager will be responsible for setting operational standards, managing resources, ensuring regulatory compliance, and driving continuous improvement in service delivery. This position requires strong leadership acumen, a deep understanding of hygiene protocols in various commercial settings, and a proven ability to manage large-scale operations effectively within the Queenstown area and surrounding regions.

Key Responsibilities

• Oversee all aspects of hygiene and sanitation operations across multiple client sites in the Eastern Cape.
• Develop and implement standardized operating procedures for cleaning and hygiene services.
• Lead, train, and motivate a team of hygiene staff, ensuring optimal performance and adherence to standards.
• Manage operational budgets, including staffing, supplies, equipment, and maintenance costs.
• Ensure strict compliance with all health, safety, and environmental regulations.
• Conduct regular site assessments and quality control checks to maintain service excellence.
• Develop and maintain strong relationships with clients, addressing their specific hygiene needs and feedback.
• Implement strategies for continuous improvement in efficiency, effectiveness, and sustainability of hygiene operations.
• Manage the procurement, inventory, and maintenance of cleaning supplies and equipment.
• Respond effectively to operational challenges and emergencies, ensuring minimal disruption.

Requirements

• Bachelor's degree in Facilities Management, Environmental Health, Business Administration, or a related field.
• Minimum of 5 years of experience in operations management, with a significant focus on hygiene and sanitation services.
• Proven experience managing teams and budgets in a service delivery environment.
• In-depth knowledge of hygiene best practices, cleaning technologies, and relevant legislation.
• Strong understanding of health and safety compliance, particularly within commercial or industrial settings.
• Excellent leadership, communication, and client management skills.
• Strategic thinking and problem-solving capabilities.
• Ability to travel within the Eastern Cape region as required.
• Proficiency in operational planning and performance management.
• Must reside in or be able to commute reliably to the Queenstown area or surrounding Eastern Cape regions.

Benefits

This position offers a competitive salary and a comprehensive benefits package, including performance-based incentives and opportunities for career advancement within a growing organization. Employees will benefit from professional development programs and exposure to diverse operational challenges. Our client provides a supportive management structure and the resources needed to excel in this role. This is an excellent opportunity to lead and shape hygiene services across a significant regional portfolio.