HubSpot CRM Senior Analyst

Myob Group Limited; Auckland; Hybrid; NZD 80,000 - 120,000; Full time

Job summary

Join a leading business management platform as a HubSpot Senior Analyst where you'll leverage your expertise to enhance processes and customer experience. This role offers a chance to drive innovation in a well-regarded team. Flexible working conditions and extensive benefits promote a positive workplace culture at MYOB.

Benefits

Financial assistance for home office setup

Generous leave options including additional purchased leave

Access to best-in-class discounts and vouchers

Learning and development opportunities

Qualifications

• Proven experience (3+ years) as an administrator across HubSpot Sales and Service hubs.
• Strong analytical abilities, including data analysis and reporting.
• Demonstrated ability to manage deadlines in a fast-paced environment.

Responsibilities

• Design and optimise business processes that power HubSpot functionality.
• Configure workflows and dashboards within HubSpot to empower teams.
• Ensure CRM data integrity and governance.

Skills

HubSpot Expertise

Process Automation and Design

Analytical and Reporting Skills

Organisational Skills

Business Analysis

Education

HubSpot Certification

Job description

We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.

We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.

About the role

Are you ready to take your HubSpot expertise to the next level? As our HubSpot Senior Analyst, you’ll play a pivotal role in optimising the effectiveness of our frontline teams and enhancing our customer experience. With your skills in process design and platform optimisation, you’ll make a tangible impact on both the business and the people who rely on you.

Please note, this is a 12mth Fixed Term Contract with the potential to extend.

In this role, you'll...

1. Revolutionise Processes: Design and optimise business processes that power HubSpot functionality
2. Champion Efficiency: Configure workflows, dashboards, and properties within the HubSpot ecosystem to empower teams and deliver measurable results
3. Lead Innovation: Identify the best way to utilise HS features, drive adoption, and maximize HubSpot's potential for our business goals
4. Govern Data Integrity: Ensure our CRM remains clean, organised, and actionable with your governance expertise.

What we'd love to see from you...

• HubSpot Expertise: Proven experience (3+ years) as an administrator across HubSpot Sales and Service hubs, with technical proficiency in configurations, definitions, and troubleshooting. HubSpot Certification is essential
• Process Automation and Design: Skilled in automating workflows and designing business processes to optimise key operations
• Analytical and Reporting Skills: Strong analytical abilities, including data analysis and reporting to support decision-making
• Organisational Skills: Demonstrated ability to manage deadlines and thrive in a fast-paced environment with high attention to detail and quality
• Business Analysis: Proven ability to document requirements and provide insights through business analysis

Our Culture & Benefits

Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

See what it's like to work at MYOB and what we're all about.

Do your best work in a flexible work environment, right down to financial assistance to set up your home office… it’s called Flexperience, and it’s designed by you and your team!

Our partnership with Smiling Mind helps support the wellbeing of our team members and customers.

Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment.

A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more!

Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution.

Access to best-in-class discounts and vouchers from leading retailers, and a lot more.

We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.

MYOB are an equal opportunity employer and we champion diversity. Don’t meet every single requirement of this role? Still apply! Research tells us that women and underrepresented groups are less likely to apply unless they meet every single requirement. At MYOB we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. Moving to ‘CultureAdd’ means adding team members who not only value MYOB’s standards and workplace culture, but also bring an aspect of diversity that positively contributes to MYOB. So, if you’re excited about this role, or about MYOB, we’d still love to hear from you!