Hotel Night Auditor

Jet Park Hotels; Auckland; On-site; NZD 60,000 - 80,000; Full time

Job summary

Un hôtel bien établi près de l'aéroport d'Auckland recherche un Night Auditor pour rejoindre son équipe. Le candidat doit avoir de l'expérience en hôtellerie, être capable de travailler de nuit, et être prêt à gérer les défis de ce poste dynamique. Des compétences en communication et un sens aigu du service sont essentiels. Des avantages intéressants, y compris des repas gratuits et des avantages pour les employés, sont offerts.

Benefits

Staff travel benefits across our hotels

Free meals

Free parking

Modern uniforms

Staff incentives and events

Learning and career development opportunities

Qualifications

• Expérience en gestion de nuit ou réception d'hôtel.
• Capacité à résoudre des problèmes et à prendre des initiatives.
• Bonne compréhension des procédures d'audit et de gestion des comptes.

Responsibilities

• Assurer la gestion de la réception la nuit et effectuer l'audit des comptes.
• Gérer les situations difficiles, y compris l'évacuation en cas d'urgence.
• Fournir un service client chaleureux et efficace.

Skills

Hotel Front Office Guest Service

Problem Solving

Attention to Detail

Communication

Tools

Hotel PMS Software

Job description

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JetPark Hotel Auckland Airportis part of the Jet Park Hotels group- we are proudly independent, New Zealand owned and operated.

Come and join a team that is dedicated to excelling at all things hospitality, a team where passion for truly outstanding guest service is shared, an environment where you can be your “best” self. Please visit our website www.jetpark.co.nz

We need a specialperson who is experienced, responsible and calm and most importantly loves staying up all night! This is a full-time permanent role for someone who has solid Night Audit, Hotel Reception or accounting experience.

5 Night shifts per week. Available to work weekend night audit shifts.

You are confident and experienced in Hotel Front Office Guest Service and have carried out night audit procedures in the past and/or been a Duty Manager.

You are comfortable with taking charge of challenging situations, including leadinga fire evacuation should the need arise.

This is a busy position as we have many guests still checking in/out of the hotel during the night due to our location close to Auckland Airport. You will not be bored!

About You:

Eager to provide top service to our guests.

Is able to use initiative and problem solve issues that arise.

Has a good eye for detail, love numbers, and can thoroughly audit and balance the Hotel's accounts at night, as well as act with the utmost integrity to investigate and report discrepancies.

Has previous hotel PMS software experience, including Front Office guest service experience (Reception or Night Audit).

Happy to turn your hand to a range of guest- service tasks to ensure all guest needs are met.

A clear, warm and confident communicator.

We offer a friendly work place where you're truly part of a team, staff travel benefits across our hotels, free meals, free parking, modern uniforms, plenty of staff incentives and events, along with the opportunity for learning and career development.
Applicants for this position should have NZ residency or a valid NZ work visa.This position cannot be used for an Accredited Employer Work Visa.

For a confidential enquiry please phone Shyna Khan HR Advisor on 021 447 626 .

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Salary match Number of applicants Skills match

Your application will include the following questions:

Do you hold a current New Zealand General Managers certificate? How many years' experience do you have as a Hotel Night Auditor? Which of the following statements best describes your right to work in New Zealand? Do you have a current New Zealand driver's licence? How much notice are you required to give your current employer? What's your expected hourly rate? How many years' experience do you have as a Hotel Guest Service Agent?

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