Hotel Manager

QT Hotels and Resorts; Queenstown; On-site; NZD 90,000 - 120,000; Full time

Job summary

A premium lifestyle hotel brand in Queenstown is seeking an experienced Hotel Manager to oversee daily operations. As a brand ambassador, you will drive revenue, enhance guest satisfaction, and cultivate a high-performing team environment. Ideal candidates have a luxury hotel background, strong operational management skills, and a passion for creating memorable guest experiences. This role offers a rapid career growth plan and significant employee discounts.

Benefits

Career growth opportunities

Team member discounts

50% off stays at EVT hotels

Community involvement

Diverse experiences

Qualifications

• Experience in US/European market is highly desirable.
• Hands-on, visible leadership style.
• Passionate about creating memorable guest experiences.
• Skilled in fostering team culture.

Responsibilities

• Lead hotel operations focusing on Rooms Division.
• Drive revenue and guest satisfaction through planning.
• Champion luxury guest experience.
• Manage budgets and staffing to meet financial targets.
• Build relationships with clients and partners.
• Develop and mentor staff for excellence.

Skills

Luxury hotel background

Hospitality and rooms experience

Commercial acumen

Operational management

Financial oversight

Luxury service delivery

Job description

About QT Hotels & Resorts

QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘expect the unexpected’, every property delivers an experience that combines local influence with QT’s signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.

QT Queenstown Expansion

EVT Hotels & Resorts is set to significantly expand its award‑winning QT brand with the redevelopment and expansion of an additional 156 guest rooms. This transformation will integrate the property into the existing QT Queenstown and upon completion comprise of 225 rooms, majority with guest balconies, to take in the stunning Lake Wakatipu waterfront. The expansion will also offer guests the exceptional QT hospitality, bold design‑led spaces, high‑quality conferencing and event facilities, and delicious food and beverage experiences with unparalleled Lake Wakatipu views. The new QT facilities have been designed to meet the needs of the wellness and adventure guest, including a state‑of‑the‑art gym, pool and facilities to cater for hikers, mountain bikers and ski/snowboarders.

Role Overview

Join QT Queenstown as Hotel Manager, where you’ll lead the daily operations of one of New Zealand’s most iconic lifestyle hotels. Reporting into the General Manager, you’ll drive commercial success, elevate guest experiences, and foster a high‑performing team culture. As the property’s host and brand ambassador, you’ll ensure every moment escapes the ordinary.

Key Responsibilities

• Lead hotel operations with an emphasis on the Rooms Division.
• Drive revenue, occupancy, and guest satisfaction through strategic planning and team collaboration.
• Champion a luxury guest experience, proactively resolving issues and elevating service standards.
• Manage budgets, control costs, and optimise staffing to meet financial targets.
• Build strong relationships with clients, local partners, and internal teams to grow business.
• Develop and mentor staff, fostering a culture of excellence, training, and career progression.

What We’re Looking For

• A Luxury hotel background with experience in the US/European market being highly desirable.
• A hands‑on, visible leader with strong hospitality and rooms experience and commercial acumen.
• Passionate about creating memorable curated guest experiences and cultivating team culture.
• Skilled in operational management, financial oversight, and luxury service delivery.

Benefits & Perks

• Rapid career growth plan into General Management across our EVT network.
• Incredible team member discounts from your first day on‑the‑job.
• 50% off stays at EVT hotels – Rydges, QT, Atura, LyLo and more.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ’s largest and most diverse experiences company

Apply today!

Join QT Hotels & Resorts and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.