Homecare Coordinator

Medcall Health Personnel; Tauranga; On-site; NZD 50,000 - 65,000; Full time

Job summary

A leading healthcare company seeks a full-time Care/Service Coordinator for its Mt Maunganui office. Successful candidates will coordinate staffing and provide exceptional customer service, requiring solid organizational skills and a caring approach. Join a dedicated team supporting clients in need throughout New Zealand.

Qualifications

• Current work visa or legal right to work in NZ is required.
• Experience in customer service is preferred.

Responsibilities

• Manage shifts, coordinate staff and roster changes.
• Provide assistance to clients and their families.

Skills

Customer service focus

Attention to detail

Problem solving

Excellent computer skills

Awesome phone manner

Organisation

Job description

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What we do:
Care on Call (NZ) Limited supports clients referred to us by organizations such as ACC, MOH, hospitals, community services and privately. Our clients come to us for a number of reasons, such as for some short term help with their home management/house work whilst they recover from injury through to 24/7 care and support or to quietly be alongside families and clients at the end of life. Our group of companies includes Care on Call, Florence Nightingale and Medcall.

What is awesome about what we do:
This is a unique business where we work together, with our Nurses, funders, clients, their family/whanau, local GP's and other healthcare professionals to do what we can to improve other people's lives.

We are a 24/7 nationwide business, and have a team of caring, capable and well trained coordinators booking shifts, managing changes in rosters and organising staff throughout our NZ offices.

We are looking for a full time care or service coordinator (Monday to Friday 8.30am - 5pm) to work from our Care on Call office in Mt Maunganui.

The skills we are looking for are:

• awesome phone manner
• customer service focus
• excellent computer skills
• knowledge of the healthcare sector a huge bonus
• wanting to be part of a team and company who helps others
• organisation
• attention to detail
• problem solving!

You will need to have a current work visa / legal right to work in NZ.

If this sounds like you - please get in touch!

How do your skills match this job?

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Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• Do you have customer service experience?
• How much notice are you required to give your current employer?
• Do you have a current New Zealand driver's licence?
• How many years' experience do you have as a Home Care Coordinator?
• What's your expected annual base salary?

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