Health Care Assistant, Emergency Department

Health New Zealand - Te Whatu Ora Counties Manukau; Auckland; On-site; NZD 52,000 - 68,000; Full time

Job summary

Health New Zealand - Te Whatu Ora Counties Manukau is seeking a Health Care Assistant for our busy Emergency Department in Auckland, NZ. This permanent full-time role supports Registered Nurses and clinical teams to deliver high-quality patient care in a fast-paced environment.

Applicants will hold a Health Care Assistant Level 4 Certificate, have 2+ years NZ experience, and at least 1 year in an acute ward or large hospital setting. Excellent communication and customer service are essential.

Qualifications

• 2+ years Health Care Assistant experience in New Zealand.
• 1+ years experience working in an acute ward or acute clinical area within a large hospital setting.
• Good communication skills.
• Health Care Assistant Level 4 Certificate required.

Responsibilities

• Assist Registered Nurses with day-to-day tasks to support patient care.
• Contribute to a positive working environment in a fast-paced ED.
• Ensure high quality, patient- and family-centered care in acute situations.

Skills

Good communication

Customer service

Team player

Education

Health Care Assistant Level 4 Certificate

Job description

Health Care Assistant Emergency Department

Opportunity to make an impact on the health of our community in Counties ManukauPermanent Full-Time Roles Available! Our Organisation:Health NZ Counties Manukau is a dynamic and progressive organisation at the forefront of innovative health care delivery within the New Zealand Public Health Sector. We continue to work with others to achieve equity in key health indicators for Maaori, Pacific and communities with health disparities and will continue to develop and implement plans, based on local needs to improve the health and wellbeing of Counties Manukau region. Our main sites are Middlemore Hospital, Kidz First Hospital and Manukau Health Park.We are part of Health New Zealand - Te Whatu Ora, the overarching organisation for New Zealands national health service. HNZ leads the day-to-day running of the health system, with functions delivered at local, district, regional and national levels. About the role: Our Emergency Department is one of the busiest in Australasia and delivers quality patient and family focused emergency and acute care for adult and paediatric patients. It is a fast-paced environment and integrates patient care using appropriate support services and multi-disciplinary teams.We pride ourselves on providing the highest quality of care to all of our patients. Health Care Assistants are our Registered Nurses right hand people. Assisting them with day-to-day tasks of caring for our patients, this is a unique opportunity for you to contribute to our vision of delivering quality patient care.As a Health Care Assistant you will be required to work under the delegation of a Registered Nurse to provide assistance to patients, ensuring consistent high quality care is received. You will need to be a motivated team player who willingly contributes to a positive working environment and have the ability to work in a complex and ever changing environment. You will have excellent communication and interpersonal skills, and a strong customer service focus is essential.

Essential:

• Health Care Assistant Level 4 Certificate
• 2+ years Health Care Assistant experience in New Zealand
• 1+ years experience working in an acute ward or acute clinical area within a large hospital setting
• Good communication skills

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert Application Number: CMH202618140Application Closes: 3rd November 2026