Head of Product - AI and Practice Management

Xero; Auckland; On-site; NZD 90,000 - 160,000; Full time

Job summary

An established industry player is seeking a Head of Product to lead innovative product areas, particularly in AI and partnerships. This role requires a strategic thinker with a strong background in product management and the ability to drive commercial success. You will lead a talented team, collaborate across departments, and ensure product adoption and growth. Join a company that values diversity, offers generous benefits, and fosters a collaborative culture, allowing you to thrive and make a significant impact in the tech landscape.

Benefits

Generous paid leave

Free medical insurance

Wellbeing and sports programmes

Employee Assistance Program

Flexible working

Career development

Employee Share Plan

26 weeks paid parental leave

Qualifications

• Strong understanding of AI products and 10 years in product management.
• Proven leadership and stakeholder management skills.

Responsibilities

• Accountability for success across multiple product areas and teams.
• Drive product strategy and lead a team of product managers.

Skills

AI product management

B2B partnerships

Strategic mindset

Leadership

Stakeholder management

Problem-solving

Education

10 years in product management

Job description

Our Purpose

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.

As a Head of Product, this role will work within our practice management area of Xero. Owning a number of complex and high priority product areas, including our core enablement and platform capabilities such as our public APIs, search and navigation, as well as driving success in new product areas such as AI and key commercial partnerships and integrations.

What we're looking for:

• MUST have experience and a strong understanding with AI products.
• Around 10 years' experience in product management.
• B2B and external partnership experience.
• Strategic and Commercial mindset.
• Have strong product and people leadership experience.
• Be values driven with a strong focus on collaboration and delivering on outcomes.
• Love learning new things and willing to push boundaries and drive new thinking.
• A track record of solving complex customer, commercial, and technical problems.
• Proven ability to lead, motivate, and develop a team of product managers.
• Strong stakeholder management and executive communication skills.

Responsibilities:

• Accountability for the success of multiple product areas and teams.
• Lead commercial partnership opportunities and integrations.
• Drive product strategy and a coherent narrative for your product area.
• Lead a team of talented product managers and senior product managers to develop and execute the product strategy and roadmap.
• You will coach team members and elevate product management capability and performance in your team and the wider division.
• Collaborate with engineering, design, and product marketing to bring new products to market.
• Deeply understand your customers, and drive shared understanding of target segments across your team and stakeholders.
• Be an effective spokesperson for the product, communicating effectively with executives and other stakeholders.
• Stay abreast of the latest trends in relevant industry and technology.
• Develop and implement strategies to drive product adoption and growth.

Why Xero

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. At Xero, we embrace diversity and inclusion and value a #challenge mindset.

Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience. If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.