Head of Product

Phocas Software; Christchurch; Hybrid; NZD 150,000 - 200,000; Full time

Job summary

A fast-growing SaaS company in Christchurch is seeking a Head of Product to shape their global product vision and strategy. The role involves leading a high-performing team, developing innovative products, and ensuring market success through customer-centric practices. Ideal candidates should have proven leadership in SaaS and a passion for delivering customer value. Strong collaboration skills are essential, along with the ability to thrive in a fast-paced environment.

Benefits

Opportunity to shape company future

Lead and empower product team

Collaborate with talented colleagues

Culture of learning and innovation

Qualifications

• Proven strategic leadership in SaaS product management, ideally with a global or multi-market perspective.
• Strong commercial acumen to translate market opportunities into monetised products.
• Deep customer empathy with experience embedding customer insights into product decisions.
• Track record of building and leading high-performing teams.
• Exceptional cross-functional collaboration and communication skills.

Responsibilities

• Develop and evangelise global product vision and multi-year strategy.
• Build and scale a world-class product management team.
• Deliver innovative SaaS products impacting revenue, adoption, and retention.
• Embed customer insights into decision-making across teams.
• Partner closely to accelerate product delivery and ensure GTM success.

Skills

Strategic leadership in SaaS

Commercial acumen

Customer empathy

Cross-functional collaboration

Ability to thrive in fast-paced environments

Job description

At Phocas, we turn complex business data into insights that people love to use. Our analytics solutions empower thousands of businesses worldwide to make smarter decisions, drive growth, and unlock value from their data. We’re a curious, collaborative, and customer-focused team that thrives on innovation, learning, and delivering products that genuinely delight users.

Our relentless pursuit of excellence has helped us grow to over 300 people globally, with headquarters in Sydney and a 100 strong Product & Technology team based here in Christchurch.

We’re looking for a Head of Product to define and deliver a world-class product vision and strategy that drives innovation, customer value, and business growth. Acting as the CEO of the product, you’ll own Phocas’s product direction end-to-end: ensuring we build market-leading solutions that outperform alternatives and deliver clear commercial outcomes.

This is a unique opportunity to lead product at a globally successful SaaS company, already at scale, yet still innovating at pace. You’ll shape the future of our product suite, lead a high-performing team, and partner closely with design, engineering, and marketing to deliver trailblazing data and financial analytics products that customers genuinely love.

What You’ll Do

• Develop, own and evangelise Phocas’ global product vision and multi-year strategy.
• Build, coach, and scale a world-class product management team, fostering a culture of empowerment, ownership and experimentation.
• Deliver innovative SaaS products that create measurable impact on revenue, adoption, retention, and customer satisfaction.
• Drive a customer-centric culture, embedding direct customer insights and evidence-based decision-making across all teams.
• Partner closely with design, engineering, marketing, sales, and operations to accelerate product delivery and ensure GTM success.

What Success Looks Like

• Clear, company-wide alignment on product strategy and roadmap.
• Fully staffed, high-performing product team that thrives on empowerment and ownership.
• Measurable growth in revenue, adoption, and customer satisfaction.
• Innovative products launched on time, delivering business and customer impact.
• Strong cross-functional collaboration, including integrated product–marketing GTM success.

What We’re Looking For

• Proven strategic leadership in SaaS product management, ideally with a global or multi-market perspective.
• Strong commercial acumen, with experience translating market opportunities into monetised products.
• Deep customer empathy and experience embedding customer insights into product decisions.
• Track record of building and leading high performing teams that deliver results.
• Exceptional cross-functional collaboration, communication, and influence skills.
• Ability to thrive in a fast-paced, rapidly evolving environment.

Why You’ll Love Working Here

• Opportunity to shape the future of a fast-growing SaaS company.
• Lead a high-performing, empowered product team.
• Work with talented colleagues across engineering, design, and marketing.
• Culture of learning, innovation, and making a real difference for customers.

If you’re ready to lead Phocas’s product organisation and make a tangible impact on our growth and customer success, we’d love to hear from you.

We’re an Accredited Employer and value international talent, but due to current visa settings and processing times, we can only consider applicants with current New Zealand working rights.

Phocas is an Equal Opportunity Employer.
All qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.

Recruiters, please note: We don’t accept unsolicited agency resumes

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