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A leading hotel chain in Wellington is looking for a passionate Guest Experience Manager to lead the front office team. The role involves ensuring exceptional guest service, managing operations, and developing team skills. Ideal candidates will have at least 2 years' experience in a front office role, strong problem-solving skills, and a hospitality qualification. Attractive benefits include paid birthday leave and flexible work options.
InterContinental Wellington is an iconic location in the heart of Wellington city. We have a strong passion for developing great people and are looking for a Guest Experience Manager to join us on our journey as we continue our business growth.
For this key role, we’re seeking someone to help guide the front office team in delivering outstanding guest service and seamless hotel operations, ensuring guests receive prompt attention and personalized recognition throughout their stay.
This role is ideal for an established competent and passionate junior manager and looking to build their capability and skills within a fast paced, dynamic, learning and development focused hotel environment.
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including:
Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further. We are proud to be IHG and we know you will be too.
So go on - click apply now and show us how your passion and personality are the perfect fit to deliver memorable experiences to our guest
Don’t quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.