Guest Experience Attendant — Part-Time F&B & Bar Service

Vetora; Auckland; On-site; NZD 28,000 - 34,000; Part time

Job summary

Hilton in Auckland is seeking a part-time Food & Beverage Attendant to warmly greet guests, support service staff, and uphold brand standards while delivering memorable dining experiences.

You will coordinate with kitchen and service teams, maintain presentation standards, and ensure safety and hygiene. The ideal candidate has hospitality experience, strong English, and a guest-focused, flexible approach. This role offers growth within a world-class hospitality group.

Qualifications

• High school diploma or equivalent; hospitality training is a plus.
• Proven experience in a similar role in a hotel.
• Proven experience in making cocktails, preparing barista-style coffee, and serving a variety of beverages.
• Excellent communication, grooming, and interpersonal skills.
• Fluent in English; additional languages are an advantage.
• Friendly, professional, and guest-focused.
• Able to work flexible shifts.

Responsibilities

• Guest Reception: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
• Service Support: Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
• Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
• Coordination & Communication: Liaise with kitchen and service teams to ensure timely and accurate order delivery.
• Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
• Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.

Education

High school diploma or equivalent

Hospitality training (preferred)

Job description

Hilton in Auckland is seeking a part-time Food & Beverage Attendant to warmly greet guests, support service staff, and uphold brand standards while delivering memorable dining experiences.

You will coordinate with kitchen and service teams, maintain presentation standards, and ensure safety and hygiene. The ideal candidate has hospitality experience, strong English, and a guest-focused, flexible approach. This role offers growth within a world-class hospitality group.