Graduate Programme - Advisory - Managed Services - IT Operations Analyst (Feb 2028)

SANITI - Student Association of Nelson-Marlborough Institute of Technology Inc; Wellington; Vor Ort; NZD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Dress for your day

Discounted Health Insurance

Graduate Wellbeing

Graduate Sign-on Bonus

People Networks

Life and Income Insurance

PwC-funded Professional Qualifications

Study and Exam Leave

Latest Technology and AI Tools

Professional Development

Exclusive Discounts

Social Club

PwC Foundation

Zusammenfassung

PwC New Zealand is seeking a Graduate to join our Managed Services team in Wellington, starting February 2028. In this customer-facing role, you’ll support day-to-day service delivery, incident coordination, and clear updates between clients, service delivery leads and technical teams.

You’ll gain practical experience in technology-enabled services, including incident management, changes, and cybersecurity as you grow in a supportive team.

Qualifikationen

• Bachelor-level qualification in Information Technology, Computer Science, Cyber Security, Information Systems, Business, Operations or related field.
• Strong communication and people skills with ability to build relationships with stakeholders.
• Organized, detail-focused and able to manage multiple tasks and priorities.
• Interest in IT service management, incident management or cybersecurity.
• Proactive, self-motivated, curious and eager to learn.
• Enjoy working collaboratively within a supportive team environment.

Aufgaben

• Support day-to-day service delivery and incident coordination in a customer-facing role.
• Provide clear updates to clients, service delivery leads and technical teams.
• Assist with coordinating changes, tracking actions and providing timely updates.
• Gain exposure to cybersecurity and the wider technology environment during development.

Jobbeschreibung

Be at the heart of tech transformation. Make a difference at PwC.

At PwC, our purpose is clear: to build trust in society and solve important problems. Join our diverse whanau, where you will be able to unlock your potential. We equip you with the latest technology, tailored coaching, and the confidence to make a real impact.

Our culture is centred around our people because we believe that your development is paramount.We’llhelp you take on meaningful challenges whilst learning from the best. In addition to this we have fresh fruit in the office, diverse network groups, and recognition events. We also offer competitive pay, support your professional growth, andprovidea range of benefits so you can focus on what matters. Here are some of the benefits:

• Dress for your day:Embrace a dress code that adapts to your agenda.
• Discounted Health Insurance:Access affordable health coverage.
• Graduate Wellbeing:Annual wellbeing allowance.
• Graduate Sign-on Bonus:A competitive sign-on bonus when you join us as a Graduate.
• People Networks:Connect with diverse groups includingManukura, Pacific Village, Shine (LGBTQ+) and more.
• Life and Income Insurance:Comprehensive coverage for added peace of mind.
• PwC-funded Professional Qualifications:Support towards CA ANZ,CPAand other business-related qualifications.
• Study and Exam Leave:Paid leave to support your professional studies, including graduation leave.
• Latest Technology and AI Tools:Work withcutting-edgetechnology and receive a laptop to help you succeed.
• Professional Development:Access mentoring,coachingand learning programmes to develop your technical and human skills.
• Exclusive Discounts:Personal travel,accommodationand retail discounts.
• Social Club:Connect with colleagues through sport, culture,foodand social events.
• PwC Foundation:Volunteer and give back to the community in meaningful ways.

The Opportunity

We'relooking for a Graduate to join our Managed Services team inPōneke/Wellington who will start Februrary 2028.

Our Managed Services team helps clients keep important technology services running effectively. In this customer-facing role,you'llsupport day-to-day service delivery, incident coordination and clear communication between clients, service delivery leads and technical teams.

You'llbuild practical experience in how technology-enabled services are managed, including supporting service requests and incidents, helping coordinate changes, tracking actions and providingtimelyupdates to stakeholders.You'llalso gain exposure to cybersecurity and the wider technology environment as you develop in the role.

As a Graduate,you'llwork closely with experienced team members who will help you build your confidence, technicalunderstandingand customer service skills. The role is designed to give youa strong foundationin IT and Managed Services, with pathways into service delivery management, technology,consultingand other client-facing roles.

You'lljoin a collaborative and supportive team where people are encouraged to ask questions, contribute ideas and learn from each other. The role will initially work standard Monday-to-Friday hours. Onceyou'refully trained and confident in the role,you'llalso take part in an on-call roster to support service delivery whenrequired.

Whatyou’llbring

This role may suit you if you:

• Are currently studying towards, or have recently completed a Bachelor-level qualification in Information Technology, Computer Science, Cyber Security, Information Systems, Business,Operationsor a related discipline.
• Havestrong communicationand people skills and feel comfortable building relationships with a range of stakeholders.
• Are organised, detail-focused and able to keep track of multiple tasks and priorities.
• Have an interest in technology, IT service management, incidentmanagementor cybersecurity.
• Are proactive, self-motivated,curiousand willing to learn.
• Enjoy working collaboratively and contributing to a supportive team environment.
• Are confident communicating with customers and can provide clear, professional updates to both technical and non-technical stakeholders.

Eligibility

Applications are open to New Zealand or Australian citizens and permanent residents. Candidates on student or work visas may only apply for roles in our Audit, Centre of Innovation and Technology (CIT), and Internal Audit & GRC teams, provided they meet specific eligibility criteria. For more information, please visit pwc.co.nz/studentcareers

Grow here. Go further.