Government Services Adviser

Marketplace; Wellington; Hybrid; NZD 76,000 - 107,000; Full time

Job summary

Ara Poutama Aotearoa – Department of Corrections in Wellington is seeking a Government Services Adviser to draft replies to official correspondence, including OIA and Privacy Act requests.

You will research, analyse and peer review to ensure robust, accurate responses while protecting sensitive information and meeting tight timeframes. This is an on-site permanent role based at the National Office in Wellington CBD.

Qualifications

• A good working knowledge of, and experience with, the OIA and the Privacy Act.
• An understanding of Corrections and the Justice Sector, including knowledge of Corrections' operational processes.
• Ability to think strategically and analytically, and to understand, identify, and manage organisational risk.
• Proven ability to prioritise workloads and meet deadlines.
• Superior written and oral communication skills
• Proven experience in accurate record-keeping and handling sensitive information with confidentiality.

Responsibilities

• Prepare responses to official correspondence on behalf of the Department: responses to Official Information Act (OIA) and Privacy Act requests, some ministerial correspondence and queries from family and whānau members.
• Undertake research and analysis to ensure enquiries are fully addressed and responses are robust.
• Peer reviewing work for each other ensuring consistency and quality of the responses across the team.
• Provide expert advice to Departmental employees, including building relationships, regarding OIA and Privacy Act legislation requirements.

Skills

OIA knowledge

Privacy Act knowledge

Corrections & Justice Sector knowledge

Strategic & analytical thinking

Workload prioritisation

Written and oral communication

Record-keeping & confidentiality

Job description

# Government Services Adviser at Ara Poutama Aotearoa (Department of Corrections), Wellington (Te Whanganui a Tara)## Mō tēnei tūranga mahi | About this role* Bring your organisational and people skills to a busy and varied workplace!* Two positions available, one permanent, one fixed term until June 2027.* Based on site at our National Office in Wellington's CBD.**Mō te tūnga | About the role**The Official Correspondence team manages Corrections' formal communications, serving as a vital connection between the department and the public. The team ensures that all responses to official correspondence are consistent, accurate, and effective.As a Government Services Adviser you will be responsible for drafting replies to official correspondence and other documents, within established timeframes, and to a high-quality standard.Key role accountabilities include:* Prepare responses to official correspondence on behalf of the Department: responses to Official Information Act (OIA) and Privacy Act requests, some ministerial correspondence and queries from family and whānau members.* Undertake research and analysis to ensure enquiries are fully addressed and responses are robust.* Peer reviewing work for each other ensuring consistency and quality of the responses across the team.* Provide expert advice to Departmental employees, including building relationships, regarding OIA and Privacy Act legislation requirements.**Ngā pūkenga me ngā wheako | Skills and experience**We invite applications from suitably qualified candidates who also demonstrate alignment with our kaupapa. Specifically, we will be looking for candidates who can demonstrate the following:* A good working knowledge of, and experience with, the OIA and the Privacy Act.* An understanding of Corrections and the Justice Sector, including knowledge of Corrections' operational processes.* Ability to think strategically and analytically, and to understand, identify, and manage organisational risk.* Proven ability to prioritise workloads and meet deadlines.* Superior written and oral communication skills* Proven experience in accurate record-keeping and handling sensitive information with confidentiality.Please note, previous experience in managing complex or sensitive Privacy Act requests is particularly beneficial in this role.**Ngā painga | The benefits**The midpoint of the salary range is $89,225 per annum and the full range (85%-120%) is $75,842 - $107,070 per annum. Appointment and remuneration will reflect skills and experience relevant to the role.**Mō mātou | About us**Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy.We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.**Tono ināianei | Apply Now**To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency – applications received via email will not be considered.When applying, submit a tailored **CV and a cover letter** describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.**Applications close on: Sunday the 1st of November.**If you have any questions or want to learn more about a career with us, contact [e-mail], or visit **careers.corrections.govt.nz.**## Ngā taipitopito tūranga mahi | Job details| | || --- | --- || Employer: | Ara Poutama Aotearoa (Department of Corrections) || Location: | Wellington (Te Whanganui a Tara) || Position type: | Permanent || Category: | Communications, media, & marketing || Date listed: | 21-Oct-2026 || Salary range: | $75,842 - $107,070 || Closing date: | 01-Nov-2026 || Reference: | NZ/1953620 |