General Practice Medical Receptionists

Hauora Health Centre; Nelson; On-site; NZD 50,000 - 60,000; Full time

Job summary

A modern general practice in Nelson is seeking a friendly and reliable Medical Receptionist. The ideal candidate will greet patients, manage calls, and ensure smooth operations at the front desk. Prior experience in medical reception or customer service is preferred. The position offers a supportive environment and various perks, including free flu vaccines and a central city location with numerous amenities.

Benefits

Central city location

Free espresso and a variety of snacks

Dog-friendly practice

On site health services

Good career path

Qualifications

• Experience in general practice medical reception, customer service or administration preferred.
• Enthusiastic, friendly, reliable, dynamic, flexible and a quick learner.
• Great attention to detail and interest in primary care.

Responsibilities

• Handle patient interactions courteously at the front desk.
• Answer patient calls and respond to queries via email and in-person.
• Maintain a compassionate demeanor while assisting patients.

Skills

Previous experience in medical reception

Customer service

Great attention to detail

Terrific communication skills

Good time management

Job description

Overview

Hauora Health Centre is a busy, vibrant and modern general practice in Nelson's citycentre. We are part of the Collingwood Centre which was designed as a health hub building. Hauora Health Centre has a great outlook with modern facilities and a management that values staff and their desire for a comfortable and friendly environment. We are primarily, a team and one that strives for excellence in patient care and the nurturing of our staff.

About the Position

Our medical receptionists are a vital part of how the patient views Hauora Health Centre, as they are usually the first and last person the patient sees. Excellent communication and observational skills are imperative as the admin team are the front line for the practice at the front desk and answering patient calls. Medical receptionists need to maintain compassionate and be courteous whilst interacting and responding to patient queries via email, phone and in face-to-face conversations at the reception desk. Further details of the role can be found in the role description.

Benefits and perks

• Central city location with loads of wonderful cafés, bars and eateries
• Friendly fun staff with a strong family focus and work-life balance
• Free espresso any time you want and a good variety of biscuits, teas and crackers
• Free flu vaccines for you and anyone living with you
• Good career path
• Dog-friendly practice
• On site access to health services
• On site shower and bathroom facilities and bike racks
• Fabulous cafés next door and across the road

Skills and experience

The ideal candidates would be someone:

• Previous Experience in general practice medical reception, customer service or administration preferred
• Enthusiastic, friendly, reliable, dynamic, flexible and a quick learner
• Happy with a team environment and ready to muck in
• Great attention to detail
• Interest in primary care and health
• Terrific communication and interpersonal skills
• Good time management and comfortable with self-directed workflow
• Flexibility to cover annual leave and sickness

Salary details and applicant questions:

• How many years' experience do you have as a medical receptionist?
• Which of the following statements best describes your right to work in New Zealand?
• Do you have customer service experience?
• Do you have experience in administration?
• How would you rate your English language skills?

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What can I earn as a Medical Receptionist