General Manager

NHS; Marlborough; On-site; NZD 81,000 - 128,000; Full time

Job summary

A leading healthcare provider in Marlborough is seeking a General Manager to lead a team in delivering exceptional person-centred care. This role demands strong leadership, compliance with regulatory standards, and successful management of staff recruitment and development. Ideal candidates will have over 4 years of experience in a care setting and possess strong communication and management skills. Join a supportive environment dedicated to enriching lives.

Benefits

Supportive work environment

Opportunities for personal development

Qualifications

• 4+ years of experience in a similar care environment.
• Excellent leadership and management skills.
• Effective verbal and written communication.

Responsibilities

• Lead a team to deliver excellent person-centred quality care.
• Ensure regulatory compliance and meet business performance targets.
• Manage staff recruitment, retention, and development.

Skills

Leadership

Communication

Team Management

IT Competency

Education

Leadership and Management Level 5 or equivalent

Job description

Overview

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, committed to creating meaningful experiences for both residents and employees. As the General Manager, you will lead and inspire a team to deliver excellent person-centred quality care, ensuring regulatory compliance, professional standards, and business performance targets are met.

Main duties

Your focus as General Manager will be to lead and inspire a team to deliver excellent person-centred quality care to residents in a safe, caring and stimulating environment, whilst meeting regulatory requirements, professional and statutory standards, and business performance targets. Other responsibilities include ensuring consistent delivery of high-quality care, managing staff recruitment and development, and overseeing financial controls.

• Ensuring the consistent delivery of high-quality care, person-centred care and ensuring residents receive care based on best practice.
• Being responsible for the ongoing recruitment, retention, and development of staff within the Home.
• Acting as a focal point for contact with residents, their relatives, and visitors, as well as health and social care professionals involved in residents wellbeing.
• Ensuring safe staffing levels are reviewed and maintained in accordance with both occupancy and dependency.
• Providing ongoing inspirational leadership and management to the staff team.
• Ensuring costs are well managed and maintained within budgetary controls, by reviewing regularly and monitoring stock.

About Avery

At Avery, were not just one of the UKs largest providers of luxury elderly care homes; were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

About you

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

• Have a minimum of four years of experience in a similar care environment.
• Have Leadership and Management Level 5 or equivalent.
• Possess excellent leadership and management skills.
• Have the ability to communicate effectively verbally and in writing, and be competent in IT.
• Be adaptive and flexible to cover a range of responsibilities at short notice.

Required checks

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

Advert note

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Job description and responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day; your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. As part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a General Manager. If this sounds like the place for you, we’d love to hear from you!

About the role

Your focus as General Manager will be to lead and inspire a team to deliver excellent person-centred quality care to residents in a safe, caring and stimulating environment, whilst meeting regulatory requirements, professional and statutory standards, and business performance targets.

Other responsibilities will include:

• Ensuring the consistent delivery of high-quality care, person-centred care and ensuring residents receive care based on best practice.
• Being responsible for the ongoing recruitment, retention, and development of staff within the Home.
• Acting as a focal point for contact with residents, their relatives, and visitors, as well as health and social care professionals involved in residents wellbeing.
• Ensuring safe staffing levels are reviewed and maintained in accordance with both occupancy and dependency.
• Providing ongoing inspirational leadership and management to the staff team.
• Ensuring costs are well managed and maintained within budgetary controls, by reviewing regularly and monitoring stock.

About you

Our values are care, support, honesty, respect and accountability. The ideal candidate will:

• Have a minimum of four years of experience in a similar care environment.
• Have Leadership and Management Level 5 or equivalent.
• Possess excellent leadership and management skills.
• Have the ability to communicate effectively verbally and in writing, and be competent in IT.
• Be adaptive and flexible to cover a range of responsibilities at short notice.

Disclosures

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.